Who We Are

Empire Access is one of the area’s leading telecommunications companies, providing the latest communication technologies for business and home customers. Empire has provided communications services for over 100 years, as a family-owned company now thriving under the third generation. Our company currently operates in New York and Pennsylvania, serving Upstate New York and Northern Pennsylvania.

Today, Empire delivers communications services and solutions to a variety of customers ranging from retail, manufacturing, wineries, banks, schools, and law enforcement to residential. As our company continues to grow and evolve, our focus remains on exceeding our customers’ expectations with high quality service.

What We Offer

Empire Access offers businesses and consumers customized cost-saving solutions for phone, Internet, and security systems over a dedicated fiber optic connection. By leveraging the benefits of a fiber optic connection, it allows us to meet the diverse and changing needs of our customers.

Phone Services

  • Local service with nationwide long distance options
  • Advanced calling features to enhance productivity
  • Voice mail with e-mail and pager notifications
  • Toll-free number – give your customers an easy way to connect with your business
  • Conferencing

Internet Services

  • 100% dedicated fiber optic connection
  • Scalable Internet options
  • High-speed Internet tiers from 7 Mbps download to
    1 Gbps download
  • Static IP address

Security and Monitoring Services

  • Protect your business
  • 24/7 monitoring
  • Stay in control with automation
  • Remote video monitoring – keep an eye on your business wherever you are

Business Answering Services

  • Professional operators answer important calls from your customers
  • Ideal for after regular business hours
  • We can also serve as dispatch

Why EmpireAccess?

  • Over 100 years of dedicated, proven telecommunications service and expertise
  • Family-owned and operated
  • Locally operated 24/7 Customer Service Center
  • Local, personalized, attentive service
  • High-quality products/services and ongoing innovation for phone, Internet, and security systems and monitoring
  • One bill for all services

Why Fiber

  • The latest technology for superior communications
  • Outstanding reliability and uptime
  • Unparalleled speed and capabilities
  • Dedicated 100% fiber optic connection