Manage Your Wi-Fi, From Your Phone
Included with your Empire Fiber Internet residential service, the Empire CommandIQ app lets you monitor devices, control access, and keep your home network running smoothly. It's built to work seamlessly with your Empire Fiber Internet service and equipment.
- Optimized For Your Home Network
- Works With Your Whole Home Wi-Fi
- Professionally Installed & Configured
- 24/7 Local Support When Needed
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Smarter Tools for Total Wi-Fi Control
Your Wi-Fi isn’t just about speed, it’s about control. With the Empire CommandIQ app, you can easily manage your home network without digging through complicated settings. See what’s connected, make quick changes, and keep everything running the way it should. It’s all included with your Empire Fiber Internet service, so you get fast internet and simple control in one place.
Connected Devices
Run Speed Tests
Pause the Internet
Create Guest Wi-Fi
Schedules & Controls
Get Alerts
Security & Personalization Built In
Empire CommandIQ app is part of a complete home network experience designed to keep things simple and secure. ExperienceIQ and ProtectIQ work alongside the CommandIQ app to give you a complete view and control of your home network. Together, they help create a safer, more personalized Wi-Fi experience for your home.
CommandIQ
ProtectIQ
ExperienceIQ
ProtectIQ: Added Security for Your Network
ProtectIQ works in the background to help keep your home network safe from potential online threats — so you don’t have to think about it.
Threat Protection: Helps block suspicious or harmful activity
Automatic Monitoring: Continuously scans your network
Device Protection: Helps safeguard connected devices
Peace of Mind: Adds an extra layer of security to your home
ExperienceIQ: Personalized Internet for Your Home
ExperienceIQ gives you more control over how your internet is used across your household. It’s designed to help families create a better online experience for everyone.
Parental Controls: Manage screen time. Set limits for devices or users
User Profiles: Group devices by person for easier management
Content Controls: Filter content based on age or preferences
Usage Insights: See how your network is being used
CommandIQ: Your Home Wi-Fi, All In One App
CommandIQ is your central hub for managing your home network—bringing together powerful tools like ProtectIQ and ExperienceIQ in one easy-to-use app.
All-in-One Control: Manage your Wi-Fi, devices, and settings from a single app
Built-In Features: Access ProtectIQ security and ExperienceIQ controls in one place
Real-Time Visibility: See what’s connected and monitor network activity instantly
Anywhere Access: Control and manage your network whether you’re home or away
CommandIQ App Resources
Explore the videos below to get an overview of the CommandIQ app and pick up quick tips to make the most of your network.
Questions? We’ve Got Answers
Is the Empire CommandIQ app included with my service?
Yes. Empire CommandIQ is included with your Empire Fiber Internet service at no extra cost.
What does the Empire CommandIQ app do?
The app lets you manage your home Wi-Fi network by viewing connected devices, setting controls, running speed tests, and monitoring your network.
Do I need technical experience to use it?
No. The app is designed to be simple and easy to use for all experience levels.
Can I use it on multiple devices?
Yes. You can access the app from compatible smartphones and tablets.
Can I see which devices are connected to my network?
Yes. The app allows you to view and manage devices connected to your home Wi-Fi network.
Can I run speed tests in the app?
Yes. The app includes tools to help you test and monitor your network performance.
Can I pause internet access for devices?
Yes. The app allows you to pause internet access for selected devices on your network.
Can I set parental controls?
Yes. You can manage screen time, content filters, and device access through the Empire CommandIQ app.
What are ProtectIQ and ExperienceIQ?
ProtectIQ and ExperienceIQ are features available through the Empire CommandIQ app. ProtectIQ helps add security to your home network, while ExperienceIQ helps you manage and personalize internet usage across connected devices.
Is ProtectIQ & ExperienceIQ included with my service?
ProtectIQ and ExperienceIQ are available as part of your Empire Fiber Internet experience. Availability may vary depending on your service plan.
Does this replace my Wi-Fi equipment?
No. The app works with your Empire-installed equipment to help you manage and optimize your home network.
Do these features replace antivirus software?
No. ProtectIQ adds an extra layer of network-level protection, but it does not replace device-level antivirus or security software.
How do I access these features?
You can access these features through the Empire CommandIQ app, where you manage your home network and connected devices.
