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Communities Served
Building Faster Connectivity for Your Community
Bringing fiber internet to a neighborhood takes planning, construction, and coordination, all focused on delivering fast, reliable connectivity designed for how people live and work today.
What to Expect During Construction
Step 1: Planning & Design
Before construction begins, our teams carefully plan the fiber network layout and coordinate with local municipalities and utility providers.
This phase may include:
- Engineering Reviews
- Utility Locating & Marking
- Permitting & Approvals
- Network Planning
Step 2: Utility Markings
You may notice temporary paint markings or utility flags in your neighborhood before construction begins. These markings help identify existing underground utilities and are an important safety step before digging.
Step 3: Fiber Construction
Construction crews install fiber infrastructure throughout the community using a combination of underground and aerial construction methods depending on the area. We work to minimize disruption as much as possible throughout the process.
During this phase, you may see:
- Construction Vehicles & Crews
- Temporary Work Zones
- Equipment Near Roads Or Utility Easements
- Fiber Installation Along Utility Poles Or Underground Pathways
Step 4: Property Restoration
If construction impacts grass, landscaping, or other areas near the work zone, restoration work is completed after construction activities are finished. Our goal is to leave areas as close as possible to their original condition.
Restoration timelines may vary depending on:
- Weather Conditions
- Seasonal Limitations
- Construction Schedules
Getting Your Home Connected
Once service becomes available and an order is placed, a local technician will install the fiber connection and equipment needed to bring service into your home. Our goal is to make the installation process as smooth and straightforward as possible.
Installation may include:
- Connecting Fiber To Your Home
- Installing Network Equipment
- Setting Up Wi-Fi Service
- Testing Your Connection
What Our Customers Say About Installation Day
Questions? We’ve Got Answers
Why are utility flags or paint markings in my yard?
Utility markings help identify underground utilities before construction begins. This is a standard safety process required before digging. customized network solutions.
Will construction impact my property?
Some temporary disruption may occur near utility easements or construction areas. Restoration work is completed after construction activities are finished.
How long does construction take?
Construction timelines vary based on the size of the project, weather, permitting, and other factors.
When can I order service?
Service availability may begin in phases after construction and network testing are complete. You can check availability online for updates.
Will roads or sidewalks be affected?
Some temporary work zones or traffic adjustments may occur during construction, but crews work to minimize disruption whenever possible.
Do I need to be home during neighborhood construction?
No. Neighborhood construction work typically takes place in utility easements or public right-of-way areas.
Does Empire Fiber Internet have permission to be on my property?
Empire Fiber Internet is permitted to access designated utility easements, also known as rights-of-way (ROW), during the construction and installation process. These areas are typically located along streets, sidewalks, rear lot lines, or between neighboring properties.
While homeowners often maintain these areas as part of their lawn or landscaping, utility easements are reserved for infrastructure access and are not considered privately owned portions of the property.
How can I help Empire Fiber Internet crews avoid my pets, sprinkler system, or underground utilities?
Our crews work carefully in residential areas and assume there may be underground utilities present.
If you want to flag specific areas, you can mark them with pink or white flags or landscape-safe paint before construction begins.
