WELCOME, CORTLAND!

A Faster Future for Cortland has Arrived

Experience the power of 100% Fiber Internet

EXCLUSIVE OFFER!

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Sign up with your local sales rep during the month of February and receive a free $200 Amazon Gift Card!

The gold standard of connectivity with the fastest fiber internet is now available in Cortland, NY!

  • Fast, Reliable Internet: Experience zero lag, seamless streaming, and uninterrupted connections.
  • Perfect for working from home, online learning, and crystal-clear entertainment.
  • Supports Student Success: Our 99.99% uptime ensures dependability students can rely on for virtual classrooms, research, and collaborative projects.
  • Boosts Local Economy: High-speed fiber supports new jobs, empowers local businesses, and fuels economic growth right here in your community.

TERMS & CONDITIONS FOR THE $200 AMAZON GIFT CARD
Offer valid for new residential Empire Fiber Internet customers in Cortland, NY from Feb 9 through Feb 28, 2026. Customer must sign up through the door-to-door representative for the 1 Gig (Enhanced) or 2 Gig (Elite) plan. Account must remain active and in good standing for 60 days after installation to remain eligible for the $200 Amazon Gift Card. Customers who downgrade their plan within the first 60 days are not eligible for the promotion. Gift card will be delivered via email within 90 days of installation to the preferred email address on file. Limit one gift card per household/account. Offer cannot be combined with other promotions. Gift card is non-transferable, has no cash value, and customer is responsible for any taxes. Empire Fiber Internet reserves the right to modify or cancel this offer at any time and is not responsible for lost, stolen, or undelivered gift cards.

MEET OUR SALES TEAM

Real People. Local Service.

Our specialized sales team is in Cortland for one week only. They are here to answer your questions, check your fiber-readiness, and get you connected.

portrait of Andrew Wallenbeck, member of the Empire Fiber Internet Sales Team

Andrew Wallenbeck

272-230-2222
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Casey Patuk

570-445-1514
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Frank Milligan

315-835-1314
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Gene Smith

607-857-5028
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Greg Rada

585-630-7515
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Gregory Wheeler

607-731-3513
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Jonathan Sheen

607-857-2060
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Jonnier Carvajal

570-951-2210
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Katie Keefe

607-743-3742
portrait of Lisa Dizon, member of the Empire Fiber Internet Sales Team

Lisa Dizon

570-445-1733

Michael Ameduri

585-314-5717

portrait of Mike Polland, member of the Empire Fiber Internet Sales Team

Mike Polland

585-447-7541
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Nicholas Corcoran

570-354-4844
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Paul Magnotta

570-463-5835
portrait of Rick Condon, member of the Empire Fiber Internet Sales Team

Rick Condon

607-743-4929
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Stephen Mariano

570-220-5019
portrait of Tony Lurcock, member of the Empire Fiber Internet Sales Team

Tony Lurcock

607-794-4302

portrait of Tyler Soprano, member of the Empire Fiber Internet Sales Team

Tyler Soprano

607-968-3493

The Empire Promise — Simple, Honest, Local

Internet Without the Fine Print

We believe you should stay with us because you love our speed, not because a contract forces you to. That’s why Empire does things differently than the big cable companies:

  • No Long-Term Contracts: You’re in control. No 12-month or 24-month commitments—ever.

  • No Hidden Fees: The price you see is the price you pay. No “broadcast surcharges,” “regional sports fees,” or surprise equipment hikes.

  • Standard Rates, Not “Promo” Rates: Tired of your bill doubling after the first year? We offer transparent, consistent pricing you can actually budget around.

  • Locally Owned & Operated: When you call us, you’re talking to a neighbor in the area, not a call center overseas.

Switching is Seamless

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WHY FIBER INTERNET?

The fundamental difference between fiber internet and all other services lies in its core technology and the symmetrical speeds it provides. While traditional connections use electrical signals over copper wires or radio waves, fiber optics use light pulses traveling through thin strands of glass.

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Symmetrical Speeds

Unlike cable, your upload speed is as fast as your download. This is a game-changer for Zoom calls, uploading large files, multiple family members streaming, and lag-free gaming.

Weather-Proof Reliability

Fiber optic lines use pulses of light, not electricity. They are immune to the electromagnetic interference and moisture that cause cable “jitters” during Cortland winters.

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Limitless Bandwidth

Fiber can handle everyone in the house streaming 4K at once without anyone feeling a slowdown, no matter how many people or devices.

LEARN MORE ABOUT FIBER INTERNET

You can learn more about the difference between fiber and other types of internet connections by reading our blog, “Fiber vs. The Competition: A Deep Dive into Internet Service” here.

MAKING HEADLINES

FIND US IN THE LOCAL NEWS

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Listen in as our CEO, Kevin Dickens, joins Joe Salzone during his 607 This Morning Show.

Read the “Empire Fiber Internet lights up Cortland with Wi-Fi Project” article here.

MEDIA SOURCE

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We believe high-speed access should be everywhere. That’s why Empire has partnered with the City of Cortland to provide 100% free public Wi-Fi at these local landmarks and in the downtown business disctrict.

  • Beaudry Park - Scammell St
  • Dexter Park - Elm St
  • Suggett Park - Madison St

You can learn more about our partnership with the City of Cortland by reading our press release here.

Thanks For Your Interest In Joining the Empire Family!
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LET'S Stay Connected

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We will not sell or share your information. You can unsubscribe at anytime by clicking on the “unsubscribe” link at the bottom of our emails

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Welcome, Cortland!

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TERMS & CONDITIONS

Offer valid for new residential Empire Fiber Internet customers inCortland, NY, from Feb 9 through Feb 28, 2026. 

Customer must sign up through the door-to-door representative for the 1 Gig (Enhanced) or 2 Gig (Elite) plan. Account must remain active and in good standing for 60 days after installation to remain eligible for the $200 Amazon Gift Card. Customers who downgrade their plan within the first 60 days are not eligible for the promotion. 

Gift card will be delivered via email within 90 days of installation to the preferred email address on file. Limit one gift card per household/account. Offer cannot be combined with other promotions. Gift card is non-transferable, has no cash value, and customer is responsible for any taxes. 

Empire Fiber Internet reserves the right to modify or cancel this offer at any time and is not responsible for lost, stolen, or undelivered gift cards.

Terms & Condtions

Some restrictions apply. Offer available to new residential customers in designated service areas only. Customers with existing service or a pending installation are not eligible. This limited-time promotion provides three (3) free months of internet service, applied as billing credits in months 2, 6, and 12 of active service, on Empire Fiber Internet’s essentials (500/500 Mbps), enhanced (1/1 Gig), and elite (2/2 Gig) internet plans. Customers who order the enhanced or elite internet plan are also eligible to receive a $50 Amazon eGift Card after their first full month of active service and once the first invoice has been paid. If a customer downgrades from the enhanced or elite plan after receiving the Amazon eGift Card, they will forfeit eligibility for any remaining promotional free months of service. Orders must be placed online only and must use the promotional code at checkout to receive this offer. Order must be placed between January 2, 2026 (4:30 PM EST), and January 31, 2026 (11:59 PM EST).  Pricing includes enrollment in AutoPay and paperless billing. Customers who do not enroll in AutoPay and/or paperless billing will incur a $5/month fee for each. Offer may not be combined with other promotions and is non-transferable. Void where prohibited.

By participating in this promotion, customers agree to these terms and conditions.

CONTACT OUR CUSTOMER SUPPORT TEAM

Customer Support

GIVE US A CALL

Our Customer Support Center is open and available 24 hours a day / 7 days a week

800-338-3300

SEND US A MESSAGE

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Receive Your 2nd Month of Internet For Free!

Sign up for Empire Fiber Internet [the enhanced or elite plan] before 12/31/25 and enjoy your 2nd month of internet service FREE. Use code HOLIDAYFREE25 when you sign up!

SIGN UP NOW

Limited-Time Offer!

Offer Eligibility: This promotion is valid for new residential customers only and applies to Empire Fiber Internet’s enhanced (1 Gig) and elite (2 Gig) internet plans. Customers who sign up for these plans will receive one month of free internet service, applied to the second month of service. The offer is available online only and is limited to one per household. It cannot be combined with any other promo codes or offers, and pending orders or installations are not eligible.

Redemption Process: Customers will receive their second month of service free after paying for their first month’s internet service.

Additional Terms: This offer is non-transferable, has no cash value, and cannot be combined with other promotions unless explicitly stated. Empire Fiber Internet reserves the right to modify or terminate this promotion at any time. Misuse or abuse of the offer may result in immediate termination and forfeiture of any remaining value.

By participating in this promotion, customers agree to these terms and conditions.

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the elite plan

2 Gbps

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The Ultimate Experience

This is the plan for those who demand the best and won’t compromise on speed. The Elite plan delivers our most powerful connection, designed for the most demanding online activities. This is your no-lag, no-buffer experience for competitive gaming, large file uploads, and streaming high-quality video across multiple screens. It’s the ultimate performance that gives you a seamless, flawless connection, every time.

  • Includes Everything from the Essential and Enhanced Plans: Enjoy all the benefits of our foundational plan, plus these powerful upgrades.
  • Unleash Unbeatable Speed: With a staggering 2 Gbps, this plan is built to handle everything you throw at it, future-proofing your home and eliminating all lag.
  • Experience Peace of Mind With Our App: With CommandIQ, ProtectIQ, and ExperienceIQ, you can stream, game, create, and connect with absolute confidence.
  • Leave the Competition Behind: This top-tier plan provides the ultimate in speed and security, offering an unmatched internet experience that competitors simply can't touch.

The elite plan is ideal for power users, streamers, or professionals who need the fastest possible speeds.

the enhanced plan

1 Gbps

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Powering a Connected Household

When life gets busy, your internet shouldn’t slow down. This plan is built for the connected household where multiple devices are running at once. Whether it’s remote work, homework, online gaming, or streaming in 4K, this plan provides the balance of speed and performance you need to keep everyone in the family connected and happy, all at the same time. It’s the peace of mind that comes from knowing your connection can handle whatever life throws at it.

  • Includes Everything from Essential: Enjoy all the benefits of our foundational plan, plus these powerful upgrades.
  • A Massive Speed Boost: Jump to 1 Gbps to power a truly connected home, perfect for multiple streamers, gamers, and remote workers
  • Ultimate Peace of Mind: Includes the ProtectIQ and ExperienceIQ apps to automatically secure every device on your network from online threats, offering comprehensive protection.
  • Seamless Home Management: Take charge of your home's digital world with the ExperienceIQ app, giving you advanced control over screen time, content, and internet access.

The enhanced plan is ideal for homes with multiple users and devices.

the essential plan

500 Mbps

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The Foundation for a Smarter Home

This is our most straightforward plan, designed for the quiet moments and simple needs of one or two people. It’s the perfect foundation for staying connected without overpaying. We focus on providing a reliable, no-frills connection for everything from checking email and browsing the web to streaming your favorite shows in standard definition. It’s internet that just works, providing the reliability you need at a price you’ll love.

  • Blazing-Fast Speeds: Experience smooth streaming and responsive browsing with speeds up to 500 Mbps.
  • Ultra-Reliable Connection: Our symmetrical speeds guarantee lightning-fast uploads, making video calls and file sharing effortless.
  • Complete Control: The CommandIQ app puts the power of your home network in the palm of your hand, allowing you to manage devices and monitor usage with ease.

The essential plan is ideal for individuals or couples who are not heavy streamers or gamers.

Internet Speed Test

Your Recommended Speed Is

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We determined this based on the information you provided about your average daily internet usage. 

Ready to move to high-speed fiber internet?  We’d love to have you join us. To get started, click on the Check Availability button.

CHECK AVAILABILITY

Save While You Stream!

Receive a $200 MyBundle Streaming Choice Card when you sign up online for one of our fiber internet plans.

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Limited-Time Offer! 

Offer Eligibility: New Empire Access customers who sign up for residential internet service between July 24, 2025, and August 15, 2025, at midnight Eastern Time are eligible to receive a one-time $200 Streaming Choice Card. You must place your fiber internet order online to qualify. Customer can participate in only one promo at a time.

Redemption Process: After maintaining 60 days of active service following installation, and so long as the account remains in good standing, customers will receive an email from MyBundle with instructions on how to redeem their one-time $200 Streaming Choice Card. Customers must complete the redemption within 90 days of receiving the email, or the offer will expire. 

Streaming Choice Card Issuance: The Streaming Choice Card will be provided as a one-time $200 virtual card that can be used toward streaming services, including new or existing subscriptions. 

Usage Guidelines: The $200 Streaming Choice Card must be used within 12 months of issuance, or any remaining balance will be forfeited.

Service Changes: If a customer cancels Empire Access service or their account is not in good standing before the bonus card is issued, they will forfeit eligibility for the offer. 

Additional Terms: This offer is non-transferable, has no cash value, and cannot be combined with other promotions unless explicitly stated. Empire Access and MyBundle reserve the right to modify or terminate this promotion at any time. Misuse or abuse of the offer may result in immediate termination and forfeiture of any remaining value.

By participating in this promotion, customers agree to these terms and conditions.