Residential Phone Service
A Home Phone You Can Count On
Crystal-clear calls, reliable connection, and the features you expected all powered by your fiber network.
Home Phone Service Made Simple
Empire Fiber Internet Home Phone service gives you clear, reliable calling back by our fiber network, so you can stay connected to the people who matter most.
Providing Phone Service Since
0
No Hassle, Stay Connected
Sometimes, you just want a phone that works. No dropped calls, no confusing setup, no surprises.
A Great Fit For:
- Households that want a reliable backup line
- Families staying connected with relatives
- Home offices or small businesses
- Anyone who prefers a simple, dependable phone service
Everything You Need, Nothing You Don’t
Crystal Clear Calls
Unlimited Calling
Stable Connection
Essential Features
Designed To Work Seamlessly With Your Fiber Internet
Home phone service works best when it’s part of a complete connection and that’s exactly what you get with Empire Fiber Internet.
Built On Fiber
Easy Bundling
Expert setup
Local support
Questions? We’ve Got Answers
Is this a traditional landline?
It’s a digital home phone service powered by your fiber internet connection. It works like a traditional home phone while using modern technology for clear, reliable calling.
Do I need new equipment?
No. We’ll help connect your service and use your existing phones whenever possible.
Does home phone service work during a power outage?
Because the service uses fiber internet equipment, a power outage may affect your home phone service unless backup power is available.
Does home phone service require internet?
Yes. The service works through your fiber internet connection instead of traditional phone lines.
Can I keep my current phone number?
In most cases, yes. You can transfer your existing phone number when switching to Empire Fiber Internet home phone service.
What kind of calling is included?
Most plans include unlimited local and long-distance calling across the U.S., Canada, and Puerto Rico. Availability may vary by plan.
Can I call 911 with home phone service?
Yes. Home phone service includes access to 911 emergency calling.
Why get phone service with Empire Fiber Internet instead of another provider?
Our home phone service is designed to work with your fiber internet connection, includes professional installation, and is backed by local customer support.





