EMAIL UPGRADE UPDATE – August 14, 2020
As a follow-up to our recent email upgrade on August 12, 2020, we have listed updated information below.
Email Client Settings:
These settings are used if you download email to a computer, tablet or smart phone using an email client. Settings for your email client should match the settings listed at the link below.
https://empireaccess.com/support/email-support/email-support-2
Webmail Access:
Email can be accessed via our webmail portal using a web browser without downloading the email to your computer, tablet or smartphone. The link to this portal is https://mail.empireaccess.net/.
Old Emails:
If you are missing old emails after the upgrade, they will continue to load into your email account over the next few days.
How to Contact our Support Department:
If you are still experiencing issues connecting to our email service or have additional questions, please contact our office at 1-800-338-3300.
Our support department is open 24x7.