Residential Phone Services

Empire Access offers unlimited nationwide calling. We have over 100 years of experience in providing telephone services to our residential customers, so we have the expertise to provide outstanding service backed by local customer service and support.

Local and Long Distance Services

  • High quality phone service at a competitive price
  • Keep your current phone number – we can seamlessly transfer your numbers when you switch to us
  • Unlimited nationwide calling
  • Free voice mail
  • Advanced calling features 

Our Unlimited Nationwide Phone Service plan is a great value with exceptional features, including these and others 

See what our customers are saying!

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"I have to say that everyone that I have dealt with at Empire has been top notch. I was honestly surprised at the pride and knowledge that they had, and they actually were following up to see if everything was working the way it should. At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked. We also have a sense of partnership, meaning that our voices will always be heard by someone who actually cares about our business."


– Joe Callaghan, General Manager - Hunt Hollow Ski Club, Naples, NY

“In the past, when I had a group of photos to upload at night for a slide show, I would typically get the upload started and go to bed and post the slide show in the morning. It would take an hour, maybe two hours, depending on the size of the slide show, to upload the photos. Now we have broadband through Empire Access. It took only 10 minutes to upload this slide show.”


– Howard Owens, Publisher - The Batavian - Online News. Community Views, Batavia, NY

“I can't say enough about how great it has been working with you and Empire. The flexibility you have shown for both businesses has been exceptional. I really appreciate everything you and your team have done. We're looking forward to a great long-term partnership with you.”


– Darcy Beckstrom, President - MealTracker, Hornell, NY

"They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service."


– Eric M., Corning, NY

“I would just like to add that I am very happy that I changed providers ! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, Thank you for everything.”


– Sidney P., Hornell, NY