
Give Yourself the Gift of FREE Internet! Learn More Here…
We love where we live. Every community we’re in is special to us. We want our services and our presence to improve the lives of the people there. That’s why you’ll see us in the towns we serve – because we live there too! Whether it’s sponsoring community events, cleaning up after a storm or providing grants to local organizations, we are proud to be an active member of the community.
We partner with local counties to bring high-speed fiber internet to rural communities across New York and Pennsylvania. Through these partnerships, we are closing the digital divide and ensuring that residents and businesses in rural areas have access to the same reliable and symmetrical internet speeds as their urban counterparts. By leveraging grant funding and collaborating with local governments, we are building a future where everyone has the connectivity they need to learn, work, and thrive.
At Empire Fiber Internet, we believe our responsibility to the community goes far beyond providing cutting-edge internet service. We proudly partner with local Chambers of Commerce across all our service areas. This isn’t just a membership; it’s a dynamic collaboration where we work directly with local businesses and leaders to stay connected to the needs and aspirations of our neighbors. We’re committed to fostering a strong local economy that benefits everyone, and we’re grateful for the opportunity to help build the vibrant communities our employees are proud to call home.
We are continually adding local community events that we are sponsoring and/or participating in. Please check back for our latest listing.
September 25, 2025
We’re excited to join the Finger Lakes Chamber of Commerce for their Annual Membership Harvest Celebration in Penn Yann.
You can learn more about the FLX Chamber of Commerce by visiting their website.
Unlock exclusive offers, service updates, and expert tips delivered right to your inbox.
We will not sell or share your information. You can unsubscribe at anytime by clicking on the “unsubscribe” link at the bottom of our emails
Sign up for Empire Fiber Internet [the enhanced or elite plan] before 12/31/25 and enjoy your 2nd month of internet service FREE. Use code HOLIDAYFREE25 when you sign up!
Limited-Time Offer!
Offer Eligibility: This promotion is valid for new residential customers only and applies to Empire Fiber Internet’s enhanced (1 Gig) and elite (2 Gig) internet plans. Customers who sign up for these plans will receive one month of free internet service, applied to the second month of service. The offer is available online only and is limited to one per household. It cannot be combined with any other promo codes or offers, and pending orders or installations are not eligible.
Redemption Process: Customers will receive their second month of service free after paying for their first month’s internet service.
Additional Terms: This offer is non-transferable, has no cash value, and cannot be combined with other promotions unless explicitly stated. Empire Fiber Internet reserves the right to modify or terminate this promotion at any time. Misuse or abuse of the offer may result in immediate termination and forfeiture of any remaining value.
By participating in this promotion, customers agree to these terms and conditions.
Our Customer Support Center is open and available 24 hours a day / 7 days a week
800-338-3300
Sign up for Empire Fiber Internet [the enhanced or elite plan] before 12/31/25 and enjoy your 2nd month of internet service FREE. Use code HOLIDAYFREE25 when you sign up!
Limited-Time Offer!
Offer Eligibility: This promotion is valid for new residential customers only and applies to Empire Fiber Internet’s enhanced (1 Gig) and elite (2 Gig) internet plans. Customers who sign up for these plans will receive one month of free internet service, applied to the second month of service. The offer is available online only and is limited to one per household. It cannot be combined with any other promo codes or offers, and pending orders or installations are not eligible.
Redemption Process: Customers will receive their second month of service free after paying for their first month’s internet service.
Additional Terms: This offer is non-transferable, has no cash value, and cannot be combined with other promotions unless explicitly stated. Empire Fiber Internet reserves the right to modify or terminate this promotion at any time. Misuse or abuse of the offer may result in immediate termination and forfeiture of any remaining value.
By participating in this promotion, customers agree to these terms and conditions.
This is the plan for those who demand the best and won’t compromise on speed. The Elite plan delivers our most powerful connection, designed for the most demanding online activities. This is your no-lag, no-buffer experience for competitive gaming, large file uploads, and streaming high-quality video across multiple screens. It’s the ultimate performance that gives you a seamless, flawless connection, every time.
The elite plan is ideal for power users, streamers, or professionals who need the fastest possible speeds.
When life gets busy, your internet shouldn’t slow down. This plan is built for the connected household where multiple devices are running at once. Whether it’s remote work, homework, online gaming, or streaming in 4K, this plan provides the balance of speed and performance you need to keep everyone in the family connected and happy, all at the same time. It’s the peace of mind that comes from knowing your connection can handle whatever life throws at it.
The enhanced plan is ideal for homes with multiple users and devices.
This is our most straightforward plan, designed for the quiet moments and simple needs of one or two people. It’s the perfect foundation for staying connected without overpaying. We focus on providing a reliable, no-frills connection for everything from checking email and browsing the web to streaming your favorite shows in standard definition. It’s internet that just works, providing the reliability you need at a price you’ll love.
The essential plan is ideal for individuals or couples who are not heavy streamers or gamers.
We determined this based on the information you provided about your average daily internet usage.
Ready to move to high-speed fiber internet? We’d love to have you join us. To get started, click on the Check Availability button.
Receive a $200 MyBundle Streaming Choice Card when you sign up online for one of our fiber internet plans.
Limited-Time Offer!
Offer Eligibility: New Empire Access customers who sign up for residential internet service between July 24, 2025, and August 15, 2025, at midnight Eastern Time are eligible to receive a one-time $200 Streaming Choice Card. You must place your fiber internet order online to qualify. Customer can participate in only one promo at a time.
Redemption Process: After maintaining 60 days of active service following installation, and so long as the account remains in good standing, customers will receive an email from MyBundle with instructions on how to redeem their one-time $200 Streaming Choice Card. Customers must complete the redemption within 90 days of receiving the email, or the offer will expire.
Streaming Choice Card Issuance: The Streaming Choice Card will be provided as a one-time $200 virtual card that can be used toward streaming services, including new or existing subscriptions.
Usage Guidelines: The $200 Streaming Choice Card must be used within 12 months of issuance, or any remaining balance will be forfeited.
Service Changes: If a customer cancels Empire Access service or their account is not in good standing before the bonus card is issued, they will forfeit eligibility for the offer.
Additional Terms: This offer is non-transferable, has no cash value, and cannot be combined with other promotions unless explicitly stated. Empire Access and MyBundle reserve the right to modify or terminate this promotion at any time. Misuse or abuse of the offer may result in immediate termination and forfeiture of any remaining value.
By participating in this promotion, customers agree to these terms and conditions.