When it comes to internet at home, speed and reliability are everything. That’s why Empire Fiber Internet’s fiber internet is a major upgrade over satellite, DSL, or cable. With fiber, you get fast download and upload speeds, consistent performance, and a seamless online experience for streaming, gaming, smart home devices, and remote learning.
If you’re new to fiber, this guide explains how fiber works, the residential installation process, and how to check availability for your home.
How Fiber Internet Works
Fiber internet uses thin strands of glass or plastic, called optical fibers, to transmit data as pulses of light. Unlike traditional DSL or cable, which rely on copper wires and electrical signals, fiber sends data using light, making it:
- Faster
- More reliable
- Secure and future-ready
Fiber cables are designed with a core, where light travels, and cladding, which keeps the light inside the core. This ensures your data travels quickly and efficiently, even over long distances.
Residential Fiber Installation: Step by Step
Step 1: Fiber Connected to Your Home
Before the technician visits your home, the fiber line is extended from the network and attached to the outside of your house. You don’t need to be home for this step, and it ensures installation goes quickly.
- SD (Standard Definition): 3–4 Mbps
- HD (High Definition): 5–8 Mbps
- 4K Ultra HD: 15–25 Mbps
If you want crystal-clear 4K, you’ll need a strong, steady connection.
Step 2: In-Home Installation
The fiber is routed into your home and connected to an Empire Access modem. This device converts the light signal into Ethernet and powers your Wi-Fi network. The modem is connected to your Empire Access router, which distributes the internet signal throughout your home. This router powers your Wi-Fi network.
Step 3: Setting Up Your Home Wi-Fi
Your technician assists with setting up the Empire Access CommandIQ app and walks you through the steps of connecting your devices to your home network. Using the same Wi-Fi name and password as before usually allows devices to reconnect automatically. Once complete, your internet service is active!
Step 4: Post-Installation Support
After this, you’re all set, but you can always visit empireaccess.com/resource-center to find answers to your questions, watch video tutorials, and more. Or you can reach one of our local customer service representatives 24/7 by phone.
Benefits of Empire Access Residential Fiber
Fiber internet at home offers:
- Blazing-fast speeds for streaming, gaming, remote learning, and smart home devices
- Reliable, consistent connections that won’t drop during storms or heavy usage
- Secure, future-ready technology
- Professional installation and ongoing support
Fiber provides matching upload and download speeds, perfect for households with multiple users streaming, video conferencing, or gaming simultaneously.
How to Check Fiber Availability for Your Home
Fiber availability varies by location. To see if Empire Access fiber is available at your address:
- Visit our Check Availability page.
- Enter your home address
- If available, choose your plan, place your order, and schedule installation
If fiber isn’t available yet, Empire Access is actively expanding its network. Contact us to express interest in your neighborhood or check back soon.
Why Choose Empire Fiber Internet‘s Fiber for Your Home?
- Super-fast internet for all your family’s needs
- Reliable connections with minimal interruptions
- Easy, professional installation
- 24/7 support for any questions or troubleshooting
Experience the future of home internet with Empire Fiber Internet’s fiber. Check availability today and upgrade your home network with fast, reliable, and secure fiber-optic internet.
