CHECK AVAILABILITY
CHECK AVAILABILITY

– OUR BLOG COLLECTION –

  • Your Connected Home

Share the Speed: A Guide to Our Rewards Program

Man showing the Empire Fiber Internet Rewards Program on his phone to a woman sitting at a table with him
Loving your fiber internet? Learn how our rewards program lets you share the speed with friends and family in NY and PA to earn $50 Visa gift cards for everyone involved.

Share the Speed and Earn Rewards!

Love your Empire Fiber Internet? Now you can share the speed with friends and family AND earn rewards! For every successful referral, you both receive a $50 Visa gift card when they sign up for service. It’s a win-win! Don’t wait, start referring today to maximize your rewards.

Why Participate in the Residential Referral Program?

Staying connected is more important than ever. By introducing your inner circle to the best internet service in NY and PA, you aren’t just being thoughtful; you’re helping them upgrade their digital life. Plus, the rewards are a great perk!

How It Works: 5 Simple Steps to $50

We’ve made the process seamless so you can get back to other things in your life!

  1. Visit the Empire Fiber Internet website (https://www.empireaccess.com/residential/referral/) and click the “Refer a Friend” button to open the referral pop-up.
  2. Enter your email address to generate your unique, custom share link.
  3. Share your unique referral link through social media, email, text, or even directly with a neighbor.
  4. Your friend uses your link, enters their email, and signs up for our lightning-fast internet service.
  5. Once your friend’s installation is complete and they pay their first month’s bill, you both receive an email with your $50 Visa gift card!

The Fine Print (Made Simple)

We believe in transparency. Our rewards program is available to all active Empire Fiber Internet residential customers. You can refer up to 25 friends in a single session, with a maximum of $550 in rewards earned per year. Please note that referrals must be new customers and legal residents over the age of 18. For the full details on eligibility and restrictions, you can always view our complete terms and conditions on the site.

Ready to Start Sharing?

Don’t keep the secret of high-speed fiber internet to yourself. Help your friends and family in NY and PA ditch the lag and start enjoying the reliability they deserve. Every referral is an opportunity to strengthen our local network and put a little extra in your pocket at the same time.

Visit our Residential Referral Program Page to get started.

Offer is non-transferable and cannot be combined with other promotions. Empire Fiber Internet reserves the right to modify or cancel the offer at any time.

- EXPLORE OUR BLOG COLLECTION -

Phone and computer keyboard on a desk

Customer Service Corner

Business man on his phone while sitting at his desk

Empire News & Community Updates

Business owner using tablet at work

Empower Your Business

Man showing elderly man how to connect his smart home device to his phone

Fiber Life & Tech Insights

Father and daughter looking at a tablet

Online Safety & Digital Smarts

Father and daughter looking at a laptop

Your Connected Home

LET'S Stay Connected

Sign Up To Receive Our Monthly Email Newsletter!

Empire Fiber Internet Email List Icon

Unlock exclusive offers, service updates, and expert tips delivered right to your inbox.

We will not sell or share your information. You can unsubscribe at anytime by clicking on the “unsubscribe” link at the bottom of our emails

A smartphone displays the Empire Access website with a message icon above it and paper airplanes flying around, all set against a yellow circle background.
Email Newsletter Signup
Name
Name
First Name
Last Name
I'm Interested In:

Welcome, Cortland!

Empire Fiber Internet Truck design

TERMS & CONDITIONS

Offer valid for new residential Empire Fiber Internet customers inCortland, NY, from Feb 9 through Feb 28, 2026. 

Customer must sign up through the door-to-door representative for the 1 Gig (Enhanced) or 2 Gig (Elite) plan. Account must remain active and in good standing for 60 days after installation to remain eligible for the $200 Amazon Gift Card. Customers who downgrade their plan within the first 60 days are not eligible for the promotion. 

Gift card will be delivered via email within 90 days of installation to the preferred email address on file. Limit one gift card per household/account. Offer cannot be combined with other promotions. Gift card is non-transferable, has no cash value, and customer is responsible for any taxes. 

Empire Fiber Internet reserves the right to modify or cancel this offer at any time and is not responsible for lost, stolen, or undelivered gift cards.

Terms & Condtions

Some restrictions apply. Offer available to new residential customers in designated service areas only. Customers with existing service or a pending installation are not eligible. This limited-time promotion provides three (3) free months of internet service, applied as billing credits in months 2, 6, and 12 of active service, on Empire Fiber Internet’s essentials (500/500 Mbps), enhanced (1/1 Gig), and elite (2/2 Gig) internet plans. Customers who order the enhanced or elite internet plan are also eligible to receive a $50 Amazon eGift Card after their first full month of active service and once the first invoice has been paid. If a customer downgrades from the enhanced or elite plan after receiving the Amazon eGift Card, they will forfeit eligibility for any remaining promotional free months of service. Orders must be placed online only and must use the promotional code at checkout to receive this offer. Order must be placed between January 2, 2026 (4:30 PM EST), and January 31, 2026 (11:59 PM EST).  Pricing includes enrollment in AutoPay and paperless billing. Customers who do not enroll in AutoPay and/or paperless billing will incur a $5/month fee for each. Offer may not be combined with other promotions and is non-transferable. Void where prohibited.

By participating in this promotion, customers agree to these terms and conditions.

CONTACT OUR CUSTOMER SUPPORT TEAM

Customer Support

GIVE US A CALL

Our Customer Support Center is open and available 24 hours a day / 7 days a week

800-338-3300

SEND US A MESSAGE

Contact Us

Receive Your 2nd Month of Internet For Free!

Sign up for Empire Fiber Internet [the enhanced or elite plan] before 12/31/25 and enjoy your 2nd month of internet service FREE. Use code HOLIDAYFREE25 when you sign up!

SIGN UP NOW

Limited-Time Offer!

Offer Eligibility: This promotion is valid for new residential customers only and applies to Empire Fiber Internet’s enhanced (1 Gig) and elite (2 Gig) internet plans. Customers who sign up for these plans will receive one month of free internet service, applied to the second month of service. The offer is available online only and is limited to one per household. It cannot be combined with any other promo codes or offers, and pending orders or installations are not eligible.

Redemption Process: Customers will receive their second month of service free after paying for their first month’s internet service.

Additional Terms: This offer is non-transferable, has no cash value, and cannot be combined with other promotions unless explicitly stated. Empire Fiber Internet reserves the right to modify or terminate this promotion at any time. Misuse or abuse of the offer may result in immediate termination and forfeiture of any remaining value.

By participating in this promotion, customers agree to these terms and conditions.

phone icon

We Are Available
24 Hrs a Day / 7 Days a Week

CALL NOW

the elite plan

2 Gbps

SIGN UP NOW

The Ultimate Experience

This is the plan for those who demand the best and won’t compromise on speed. The Elite plan delivers our most powerful connection, designed for the most demanding online activities. This is your no-lag, no-buffer experience for competitive gaming, large file uploads, and streaming high-quality video across multiple screens. It’s the ultimate performance that gives you a seamless, flawless connection, every time.

  • Includes Everything from the Essential and Enhanced Plans: Enjoy all the benefits of our foundational plan, plus these powerful upgrades.
  • Unleash Unbeatable Speed: With a staggering 2 Gbps, this plan is built to handle everything you throw at it, future-proofing your home and eliminating all lag.
  • Experience Peace of Mind With Our App: With CommandIQ, ProtectIQ, and ExperienceIQ, you can stream, game, create, and connect with absolute confidence.
  • Leave the Competition Behind: This top-tier plan provides the ultimate in speed and security, offering an unmatched internet experience that competitors simply can't touch.

The elite plan is ideal for power users, streamers, or professionals who need the fastest possible speeds.

the enhanced plan

1 Gbps

SIGN UP NOW

Powering a Connected Household

When life gets busy, your internet shouldn’t slow down. This plan is built for the connected household where multiple devices are running at once. Whether it’s remote work, homework, online gaming, or streaming in 4K, this plan provides the balance of speed and performance you need to keep everyone in the family connected and happy, all at the same time. It’s the peace of mind that comes from knowing your connection can handle whatever life throws at it.

  • Includes Everything from Essential: Enjoy all the benefits of our foundational plan, plus these powerful upgrades.
  • A Massive Speed Boost: Jump to 1 Gbps to power a truly connected home, perfect for multiple streamers, gamers, and remote workers
  • Ultimate Peace of Mind: Includes the ProtectIQ and ExperienceIQ apps to automatically secure every device on your network from online threats, offering comprehensive protection.
  • Seamless Home Management: Take charge of your home's digital world with the ExperienceIQ app, giving you advanced control over screen time, content, and internet access.

The enhanced plan is ideal for homes with multiple users and devices.

the essential plan

500 Mbps

SIGN UP NOW

The Foundation for a Smarter Home

This is our most straightforward plan, designed for the quiet moments and simple needs of one or two people. It’s the perfect foundation for staying connected without overpaying. We focus on providing a reliable, no-frills connection for everything from checking email and browsing the web to streaming your favorite shows in standard definition. It’s internet that just works, providing the reliability you need at a price you’ll love.

  • Blazing-Fast Speeds: Experience smooth streaming and responsive browsing with speeds up to 500 Mbps.
  • Ultra-Reliable Connection: Our symmetrical speeds guarantee lightning-fast uploads, making video calls and file sharing effortless.
  • Complete Control: The CommandIQ app puts the power of your home network in the palm of your hand, allowing you to manage devices and monitor usage with ease.

The essential plan is ideal for individuals or couples who are not heavy streamers or gamers.

Internet Speed Test

Your Recommended Speed Is

There are no views with that ID

We determined this based on the information you provided about your average daily internet usage. 

Ready to move to high-speed fiber internet?  We’d love to have you join us. To get started, click on the Check Availability button.

CHECK AVAILABILITY

Save While You Stream!

Receive a $200 MyBundle Streaming Choice Card when you sign up online for one of our fiber internet plans.

SIGN UP NOW
Gift card design for the Empire Access Streaming TV Promo

Limited-Time Offer! 

Offer Eligibility: New Empire Access customers who sign up for residential internet service between July 24, 2025, and August 15, 2025, at midnight Eastern Time are eligible to receive a one-time $200 Streaming Choice Card. You must place your fiber internet order online to qualify. Customer can participate in only one promo at a time.

Redemption Process: After maintaining 60 days of active service following installation, and so long as the account remains in good standing, customers will receive an email from MyBundle with instructions on how to redeem their one-time $200 Streaming Choice Card. Customers must complete the redemption within 90 days of receiving the email, or the offer will expire. 

Streaming Choice Card Issuance: The Streaming Choice Card will be provided as a one-time $200 virtual card that can be used toward streaming services, including new or existing subscriptions. 

Usage Guidelines: The $200 Streaming Choice Card must be used within 12 months of issuance, or any remaining balance will be forfeited.

Service Changes: If a customer cancels Empire Access service or their account is not in good standing before the bonus card is issued, they will forfeit eligibility for the offer. 

Additional Terms: This offer is non-transferable, has no cash value, and cannot be combined with other promotions unless explicitly stated. Empire Access and MyBundle reserve the right to modify or terminate this promotion at any time. Misuse or abuse of the offer may result in immediate termination and forfeiture of any remaining value.

By participating in this promotion, customers agree to these terms and conditions.