Empire Access Wins Best of the Twin Tiers for Internet Satellite and Cable

We are thrilled to announce that Empire Access has been awarded the coveted title of “Best of the Twin Tiers” for Internet, Satellite, and Cable services. This prestigious accolade wouldn’t have been possible without the incredible support of our valued customers and the community.

We extend our heartfelt thanks to everyone who voted for us and made this achievement possible.

A Commitment to Excellence

We at Empire Access have always dedicated ourselves to providing our customers with the highest quality telecommunications services. Whether it’s fast and reliable internet, top-notch satellite TV, or comprehensive cable packages, we’ve made it our mission to deliver the best possible services to the Twin Tiers region.

This commitment to excellence is at the core of our company’s values. It’s also what has allowed us to stand out in a crowded field of providers. We believe that our customers deserve nothing but the best, and we work tirelessly to ensure that they receive it.

Your Votes Matter

Winning “Best of the Twin Tiers” is a tremendous honor, and it’s an accolade that holds a special place in our hearts. This award is a testament to the trust and support of our customers, who took the time to cast their votes and let their voices be heard.

Your votes matter, and they motivate us to continue pushing the boundaries of what’s possible in telecommunications.

Thank You, Twin Tiers!

Empire Access would like to express our profound gratitude to the Twin Tiers community for this incredible recognition. Additionally, we understand that your expectations are high, and we’re proud to have met and exceeded them. This award is not just a reflection of our dedication but also of the trust you’ve placed in us.

We’d like to extend a warm thank you to every individual who voted for us, as well as those who have been part of our journey since the beginning. It’s your feedback, suggestions, and support that have allowed us to grow and refine our services. We’re excited to continue serving the Twin Tiers community with the same level of commitment and passion.

Looking Ahead

Receiving the title is a fantastic accomplishment, but it also comes with a responsibility to maintain and enhance the services we provide. As technology evolves, so do our offerings.

We are committed to staying at the forefront of the telecommunications industry, bringing you the latest innovations, and ensuring that you have access to the best possible connectivity solutions.

Empire Access is deeply honored to have been named “Best of the Twin Tiers” for Internet, Satellite, and Cable. This recognition belongs to our valued customers and the Twin Tiers community who continue to trust and support us.

We look forward to the future, in which we can continue to serve you with the utmost dedication and excellence.

Thank you for your votes, your trust, and your belief in Empire Access. We’re excited about the journey ahead, and we can’t wait to share it with you!

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Setting Up Your Empire Access Customer Portal Account

A person wearing a dark shirt and smartwatch is holding and using a smartphone, with the photo focused on their hands and phone, and their face slightly blurred in the background.

Our e-commerce portal makes managing your plan easy. Never worry again about missing a payment, keeping track of your payment history, creating a trouble ticket, and more. The best part is, signing up is so easy! *Please note: Log in to the Empire Access Customer Portal is available after your first billing statement To sign up for the customer portal, follow these steps: How To Set Up Your Account How To Login In To Pay Online If you have any questions, please feel free to reach out to us at 1-800-338-3300. Our customer service team is available 24/7

Empire Access Announces Exciting Partnership with the Scranton/Wilkes-Barre RailRiders

A man in a suit stands smiling next to a person in a blue and yellow bear mascot costume wearing a pinstriped jersey with the number 13. They are indoors, with colorful balloons and a business sign in the background.

Scranton, PA, April 10, 2025 – Empire Access, a leading provider of fiber internet to northern Pennsylvania and southern New York, is thrilled to announce a new partnership with the Scranton/Wilkes-Barre RailRiders, the Triple-A affiliate of the New York Yankees. This collaboration is poised to bring exciting experiences to RailRiders fans and the Scranton/Wilkes-Barre community, combining the excitement of baseball with the cutting-edge technology of Empire Access. Exclusive Fan Experiences Special promotions and events are planned throughout the baseball season, offering fans unique opportunities to engage with the team and the community. We’re counting down the day until April 8th when we will be in attendance to watch the season opener against the Rochester Red Wings. Then on May 30th we’ll be back again. Be sure to visit our table where you can learn more about our services, get free Empire Access merchandise, learn about exclusive offers, and enter in to win a free VIP Suite night on June 27th when the RailRiders square off against the Boston Red Sox’s Triple-A affiliate, the Worcester Red Sox! But the giveaways don’t stop there. Fans are encouraged to visit our Fan Compass campaign on the RailRiders website ranging from May 2nd to June 12th, offering RailRiders fans the ability to opt-in to a fun campaign promoted by Empire Access that includes another VIP Suite for a future RailRiders game including 18 tickets and 2 parking passes as well as a gift from Empire Access! Strengthening Community Ties Both Empire Access and the Scranton/Wilkes-Barre RailRiders are committed to making a positive impact in the community. Through this partnership, they aim to foster greater community involvement. By working together, they hope to create memorable experiences for fans and residents alike. Empire Access first announced its expansion into Scranton in November 2022 and began construction the following February. It now provides award winning home internet to residents and businesses along with communication solutions like home phone, entertainment options like television and streaming, and even home security. Looking Ahead As the baseball season unfolds, Empire Access and the Scranton RailRiders look forward to a successful partnership that enhances the fan experience and brings the community closer together. Stay tuned for more announcements and exciting events throughout the season! Empire Access is proud to be a part of the Scranton community and is eager to support the RailRiders in their pursuit of excellence on and off the field. Here’s to a season full of thrilling games and memorable moments! About Empire Access Founded in 1896 with a single telephone line in Prattsburgh, NY, Empire Access has grown significantly as a local communications provider serving large areas of Upstate New York and Northern Pennsylvania. Empire Access offers a wide range of products and services from scalable high-speed fiber optic internet, TV, phone, and advanced security solutions. Responding to a variety of business and consumer needs, Empire Access continues to expand into new areas while retaining a strong focus on local and personalized customer service. In 2017, 2018, and 2021, Empire Access has been awarded for Best Internet Service Provider in the Southern Tier region of New York, the Southern Tier Award as well as the best FLX Award. Empire Access was named the fastest Internet Service Provider in the Northeastern United States for two consecutive years by PC Mag. In January of 2023, Empire Access closed on a majority investment from funds controlled by Antin Infrastructure Partners. Learn more at www.empireaccess.com. About The RailRiders In 2008, PNC Field became the official home of the RailRiders. Located just 2 hours North of Philadelphia and 2 hours west of New York City, PNC Field is no stranger to both local and out-of-state traffic. The mission of the Scranton/Wilkes-Barre RailRiders is to provide fun, affordable, family-entertainment, to our community, while striving for unprecedented success on and off the field. We are dedicated to upholding our strong tradition of creating a winning environment where Yankkes players can develop their baseball skills while learning to give back to the community. The Scranton/Wilkes-Barre RailRiders take great pride in our storied history as a Northeastern Pennsylvania gathering place as we embrace new technology, continuously improve our home, and welcome more fans than ever to the RailRiders experience. To learn more about Daily Promotions, Theme Nights, Giveaways, and more, visit https://www.milb.com/scranton-wb. Empire Access Media Contact: Mark Lamendola Director of Marketing Tel: (800) 338-3300 Email: mark.lamendola@empireaccess.com Photo Caption: Empire Access Vice President of Sales Bob R. VanDelinder poses with Scranton/Wilkes-Barre RailRiders mascot CHAMP.