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Empire Fiber Internet Celebrates Completion of Major Fiber Expansion in Steuben County and Invests in the Community’s Future

Empire Fiber Internet has completed a major fiber expansion in Steuben County, bringing faster, more reliable connectivity to residents and businesses while continuing to invest in the local community.

STEUBEN COUNTY, NEW YORK – April 28, 2026 – Empire Fiber Internet, a leading fiber optic internet service provider serving communities across New York and Pennsylvania, is excited to announce the completion of its latest fiber expansion in Steuben County. Residents in Avoca, Birdseye Hollow, Caton, Hornby, Howard, and Savona can now enjoy reliable high-speed fiber internet.

This expansion represents the continued partnership with Steuben County to bring modern broadband infrastructure to rural communities – ensuring residents and businesses have the connectivity required to thrive in today’s digital economy.

“Headquartered right here in Steuben County, we’re proud to employ local residents and invest in the community where we live and work,” said Kevin Dickens, CEO of Empire Fiber Internet. “This expansion is about more than fiber; it’s about connecting people to opportunities, education, and each other. Now, nearly 2,000 more households can experience fast, reliable internet that supports how they live, work, and learn every day.”

“Steuben County is extremely proud and grateful for our partnership with Empire Access for the expansion of rural broadband services across our communities,” said Jack Wheeler, Steuben County Manager. “When the County received American Rescue Plan Act (ARPA) funding in 2021, the County Legislature made it clear that rural broadband was the top priority for use of these funds, and as a result, over 2,000 previously unserved homes and businesses will now have access to high-speed internet. This would not be possible without the investment and dedication of Empire Access, who has been a trusted and responsive partner. We are thrilled with the fruition of this project and will continue to work with Empire to explore opportunities to expand broadband to all.”

Local residents are already seeing the benefits. “I’ve been waiting years for reliable internet in my home,” said Jane S., Avoca resident. “With Empire Fiber Internet, my kids can do schoolwork, I can work from home, and our family can finally stream without interruptions!”

Empire Fiber Internet’s commitment to Steuben County goes beyond building a faster network, it’s about building a stronger community.

On May 13, the team will participate in Career Day with Prattsburgh Elementary School, offering students a hands-on look at careers in fiber internet and technology. Students will have the opportunity to explore equipment and view a service truck (weather permitting), helping them better understand how fiber networks are built and maintained.

Through interactive and visual learning experiences, students will gain insight into both technical careers and the essential skills that lead to success in any profession, including teamwork, responsibility, reliability, and problem-solving. “For more than a decade, Empire Fiber Internet has been a dedicated supporter of the Career Development Council through meaningful career programming that prepares students for future success,” said Jennifer Page, Career Education Resource Specialist at the Career Development Council, Inc. in partnership with Greater Southern Tier BOCES. “I have personally partnered with their team to coordinate job shadowing experiences, mock interviews, and career days for students of all ages across their local communities and throughout Steuben County. As Empire Fiber Internet continues to expand its internet services throughout Steuben County, their commitment to workforce development remains evident as well. Their team consistently shares valuable insight into current job opportunities and the skills needed to thrive in today’s workplace, demonstrating that their growth is matched by a strong investment in the communities and future workforce they serve.”

As a company rooted in Steuben County, Empire Fiber Internet is proud to connect homes and businesses today while inspiring the next generation who will help shape the community’s future.

Steuben County residents can check availability and sign up today at empirefiber.com. Empire Fiber Internet offers 100% fiber internet symmetrical upload and download speeds up to 2 Gig, enterprise-level reliability, backed by 24/7/365 locally staffed customer support. Its fiber network is designed to be both affordable and future-ready, supporting evolving technology needs for years to come. 

To learn more about Empire Fiber Internet, visit empirefiber.com

About Empire Fiber Internet 

Founded in 1896 with a single telephone line in Prattsburgh, NY, Empire Fiber Internet has grown into a premier fiber internet provider, serving homes and businesses across New York and Pennsylvania. Empire Fiber Internet delivers dedicated 100% fiber connections with fast, reliable speeds, no data caps, transparent pricing, and internet options ranging from 500 Mbps to 2 Gig. With a focus on outstanding customer service and dependable performance, Empire Fiber Internet provides the flexibility and bandwidth customers need for streaming, working, gaming, and staying connected, without slowdowns. Learn more at empirefiber.com

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iMiller Public Relations
Tel: 1.914.315.6424
Email: empireaccess@imillerpr.com

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Welcome, Cortland!

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TERMS & CONDITIONS

Offer valid for new residential Empire Fiber Internet customers inCortland, NY, from Feb 9 through Feb 28, 2026. 

Customer must sign up through the door-to-door representative for the 1 Gig (Enhanced) or 2 Gig (Elite) plan. Account must remain active and in good standing for 60 days after installation to remain eligible for the $200 Amazon Gift Card. Customers who downgrade their plan within the first 60 days are not eligible for the promotion. 

Gift card will be delivered via email within 90 days of installation to the preferred email address on file. Limit one gift card per household/account. Offer cannot be combined with other promotions. Gift card is non-transferable, has no cash value, and customer is responsible for any taxes. 

Empire Fiber Internet reserves the right to modify or cancel this offer at any time and is not responsible for lost, stolen, or undelivered gift cards.

Terms & Condtions

Some restrictions apply. Offer available to new residential customers in designated service areas only. Customers with existing service or a pending installation are not eligible. This limited-time promotion provides three (3) free months of internet service, applied as billing credits in months 2, 6, and 12 of active service, on Empire Fiber Internet’s essentials (500/500 Mbps), enhanced (1/1 Gig), and elite (2/2 Gig) internet plans. Customers who order the enhanced or elite internet plan are also eligible to receive a $50 Amazon eGift Card after their first full month of active service and once the first invoice has been paid. If a customer downgrades from the enhanced or elite plan after receiving the Amazon eGift Card, they will forfeit eligibility for any remaining promotional free months of service. Orders must be placed online only and must use the promotional code at checkout to receive this offer. Order must be placed between January 2, 2026 (4:30 PM EST), and January 31, 2026 (11:59 PM EST).  Pricing includes enrollment in AutoPay and paperless billing. Customers who do not enroll in AutoPay and/or paperless billing will incur a $5/month fee for each. Offer may not be combined with other promotions and is non-transferable. Void where prohibited.

By participating in this promotion, customers agree to these terms and conditions.

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Receive Your 2nd Month of Internet For Free!

Sign up for Empire Fiber Internet [the enhanced or elite plan] before 12/31/25 and enjoy your 2nd month of internet service FREE. Use code HOLIDAYFREE25 when you sign up!

Limited-Time Offer!

Offer Eligibility: This promotion is valid for new residential customers only and applies to Empire Fiber Internet’s enhanced (1 Gig) and elite (2 Gig) internet plans. Customers who sign up for these plans will receive one month of free internet service, applied to the second month of service. The offer is available online only and is limited to one per household. It cannot be combined with any other promo codes or offers, and pending orders or installations are not eligible.

Redemption Process: Customers will receive their second month of service free after paying for their first month’s internet service.

Additional Terms: This offer is non-transferable, has no cash value, and cannot be combined with other promotions unless explicitly stated. Empire Fiber Internet reserves the right to modify or terminate this promotion at any time. Misuse or abuse of the offer may result in immediate termination and forfeiture of any remaining value.

By participating in this promotion, customers agree to these terms and conditions.

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the elite plan

2 Gbps

The Ultimate Experience

This is the plan for those who demand the best and won’t compromise on speed. The Elite plan delivers our most powerful connection, designed for the most demanding online activities. This is your no-lag, no-buffer experience for competitive gaming, large file uploads, and streaming high-quality video across multiple screens. It’s the ultimate performance that gives you a seamless, flawless connection, every time.

The elite plan is ideal for power users, streamers, or professionals who need the fastest possible speeds.

the enhanced plan

1 Gbps

Powering a Connected Household

When life gets busy, your internet shouldn’t slow down. This plan is built for the connected household where multiple devices are running at once. Whether it’s remote work, homework, online gaming, or streaming in 4K, this plan provides the balance of speed and performance you need to keep everyone in the family connected and happy, all at the same time. It’s the peace of mind that comes from knowing your connection can handle whatever life throws at it.

The enhanced plan is ideal for homes with multiple users and devices.

the essential plan

500 Mbps

The Foundation for a Smarter Home

This is our most straightforward plan, designed for the quiet moments and simple needs of one or two people. It’s the perfect foundation for staying connected without overpaying. We focus on providing a reliable, no-frills connection for everything from checking email and browsing the web to streaming your favorite shows in standard definition. It’s internet that just works, providing the reliability you need at a price you’ll love.

The essential plan is ideal for individuals or couples who are not heavy streamers or gamers.

Save While You Stream!

Receive a $200 MyBundle Streaming Choice Card when you sign up online for one of our fiber internet plans.

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Limited-Time Offer! 

Offer Eligibility: New Empire Access customers who sign up for residential internet service between July 24, 2025, and August 15, 2025, at midnight Eastern Time are eligible to receive a one-time $200 Streaming Choice Card. You must place your fiber internet order online to qualify. Customer can participate in only one promo at a time.

Redemption Process: After maintaining 60 days of active service following installation, and so long as the account remains in good standing, customers will receive an email from MyBundle with instructions on how to redeem their one-time $200 Streaming Choice Card. Customers must complete the redemption within 90 days of receiving the email, or the offer will expire. 

Streaming Choice Card Issuance: The Streaming Choice Card will be provided as a one-time $200 virtual card that can be used toward streaming services, including new or existing subscriptions. 

Usage Guidelines: The $200 Streaming Choice Card must be used within 12 months of issuance, or any remaining balance will be forfeited.

Service Changes: If a customer cancels Empire Access service or their account is not in good standing before the bonus card is issued, they will forfeit eligibility for the offer. 

Additional Terms: This offer is non-transferable, has no cash value, and cannot be combined with other promotions unless explicitly stated. Empire Access and MyBundle reserve the right to modify or terminate this promotion at any time. Misuse or abuse of the offer may result in immediate termination and forfeiture of any remaining value.

By participating in this promotion, customers agree to these terms and conditions.