I don’t see a job that fits me right now. Can I still stay updated?

Of course! We’d love for you to join our “Job Alerts” email list. You’ll receive notifications directly in your inbox when new positions open up that match your preferred location and interests. It’s the best way to stay in the loop for your next career move!
How can I check the status of my application?

You can usually check your application status by reaching out to the Human Resources team directly via the contact information provided in your application confirmation email.
Can I apply for more than one position at a time?

Yes, you can definitely apply for multiple positions that match your skills and interests! We encourage you to apply for all roles where you feel you’d be a great asset. Just make sure your application highlights how your experience fits each specific role.
Do you have opportunities for entry-level positions or internships?

Yes, we often have entry-level positions that are great for starting your career journey, especially in areas like customer service and field operations. While formal internships vary, we encourage you to check our openings or connect with us at career events for possibilities.
What’s the company culture like at Empire Access?

Our culture is collaborative, supportive, and focused on making a real impact in our communities. We value innovation, teamwork, and a customer-first approach. You’ll find a friendly environment where your contributions are recognized and celebrated.
Does Empire Access offer training or professional development?

Absolutely! We’re committed to your growth. We provide various training programs, opportunities for skill enhancement, and encourage internal promotions. We want you to build a long and successful career right here with us.
What are the benefits of working at Empire Access?

Beyond just a paycheck, we offer a generous benefits package designed to support your well-being. We believe in taking care of our team! This includes:– Comprehensive Health Insurance: Medical, Dental, Vision, and additional Supplemental lines of coverage.– Employee discounts: Discounts on Empire Access services and products for eligible employees.– Employee Assistance Program.– Competitive pay rates with opportunities for growth.– Retirement Plan- 401k plan with up to a 6% company match to help you save for the future.– Paid Time Off: Generous paid time off such as vacation, sick, holidays, floating holidays, personal time.– Employees also get their birthday off each calendar year.– Employee dependents under the age of 18 receive a birthday card and a $25.00 check each calendar year during the month of their birthday.– Training programs and career advancements opportunities– Our Employee Recognition “Kudos” Program– Our “Years of Service” recognition– Employees all enjoy our annual Employee Summer Picnic and Holiday Party, Employee Appreciation Days, and a casual working environment.
What’s the hiring process like at Empire Access?

Our process typically involves an online application review, followed by one or more interviews (which might be virtual or in-person). If you’re a great fit, we’ll extend an offer! We aim to make the experience smooth and transparent, keeping you informed every step of the way.
How do I apply for a job at Empire Access?

It’s super easy! Just head over to our “Explore Open Positions” section, find a role that sparks your interest, and click the “Apply Now” button. You’ll be guided through our quick online application process from there [including uploading your resume]. We can’t wait to see your application!
What kind of jobs does Empire Access offer?

We have a wide range of exciting opportunities! You’ll find roles in areas like customer service, field technicians, sales, engineering, and corporate operations. We’re always growing, so check back often for new openings that might be a perfect fit for you.
Get started with Empire Access
Customized cost-saving solutions for internet, phone, TV, and security over a 100% fiber connection.
Online pricing is available to residential customers only.