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Fiber Internet Coming to Canandaigua, NY

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The fastest internet in the Northeast United States is expanding in Canandaigua, NY

Canandaigua, NY, April 11, 2023 – Empire Access, a fiber internet service provider declared the fastest internet in the Northeast, is set to expand into Canandaigua, New York. The build out, which is set to be complete in the spring of 2023, will offer residents and businesses internet, TV, phone, and security solutions.

“We often find that when we build out towns and cities, the service that is currently available for the community does not meet the standards that we demand,” said Jim Baase, CEO at Empire Access. “We force our competition to improve their services by offering the community a better option for faster, lower priced internet service. That is what we plan to do for the Canandaigua community.”

Empire Access pairs its high-speed fiber optic internet with a complete array of telecommunication and security services:

  • Streaming TV delivering crystal clear, 100% HD picture quality, restart TV, Whole Home DVR, and much more
  • Home and business phone plans covering all your favorite features such as toll-free numbers, voicemail, hosted phone systems, and more
  • IoT security, home automation and 24/7 video monitoring with the ability to remotely, lock and unlock doors, control appliances, climate control, security management, and more right from your computer or smart device
  • Advanced business services including enterprise Wi-Fi, high-security fire walls, business emails, audio and video conferencing, dark fiber, and metro-Ethernet
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About Empire Access:

Founded in 1896 with a single telephone line in Prattsburgh, NY, Empire Access has grown significantly as a local communications provider serving large areas of Upstate New York and Northern Pennsylvania. Empire Access offers a wide range of products and services from scalable high-speed fiber optic internet, TV, phone, and advanced security solutions. Responding to a variety of business and consumer needs, Empire Access continues to expand into new areas while retaining a strong focus on local and personalized customer service. In 2017, 2018, and 2021, Empire Access was awarded Best Internet Service Provider in the Southern Tier region of New York. Empire Access has been named as the fastest Internet Service Provider in the Northeastern United States for two consecutive years by PC Mag. In January of 2023, Empire Access closed on a majority investment from funds controlled by Antin Infrastructure Partners.

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Receive 3 Months Free!

All new customers receive 3 months of the Disney+, Hulu, and ESPN Unlimited Regular Bundle!

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Limited-Time Offer!

Offer Eligibility: Orders must be placed between November 7–26, 2025, and service must be installed by December 20, 2025. The Disney+, Hulu, ESPN Unlimited Streaming Bundle will be sent to the customer once service is ordered and an install date is scheduled. Empire Fiber Internet will cover the monthly charge of the Disney+, Hulu, ESPN Unlimited Streaming Bundle (a $29.99/mo. value) for the first three months. If a customer disconnects service during the promotion, downgrades their plan, or is past due, the promotion will be cancelled, and the customer will be responsible for the streaming service’s monthly charge. After the three-month promotion, the customer is responsible for the charge of the Disney+, Hulu, ESPN Unlimited Streaming Bundle.

Offer applies only to new residential, serviceable online orders. Previous orders and pending installations are not eligible.

Redemption Process: After scheduling your installation, customers will receive an email with instructions on how to redeem their reward.

Additional Terms: This offer is non-transferable, has no cash value, and cannot be combined with other promotions unless explicitly stated. Empire Fiber Internet reserves the right to modify or terminate this promotion at any time. Misuse or abuse of the offer may result in immediate termination and forfeiture of any remaining value.

By participating in this promotion, customers agree to these terms and conditions.

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the elite plan

2 Gbps

The Ultimate Experience

This is the plan for those who demand the best and won’t compromise on speed. The Elite plan delivers our most powerful connection, designed for the most demanding online activities. This is your no-lag, no-buffer experience for competitive gaming, large file uploads, and streaming high-quality video across multiple screens. It’s the ultimate performance that gives you a seamless, flawless connection, every time.

The elite plan is ideal for power users, streamers, or professionals who need the fastest possible speeds.

the enhanced plan

1 Gbps

Powering a Connected Household

When life gets busy, your internet shouldn’t slow down. This plan is built for the connected household where multiple devices are running at once. Whether it’s remote work, homework, online gaming, or streaming in 4K, this plan provides the balance of speed and performance you need to keep everyone in the family connected and happy, all at the same time. It’s the peace of mind that comes from knowing your connection can handle whatever life throws at it.

The enhanced plan is ideal for homes with multiple users and devices.

the essential plan

500 Mbps

The Foundation for a Smarter Home

This is our most straightforward plan, designed for the quiet moments and simple needs of one or two people. It’s the perfect foundation for staying connected without overpaying. We focus on providing a reliable, no-frills connection for everything from checking email and browsing the web to streaming your favorite shows in standard definition. It’s internet that just works, providing the reliability you need at a price you’ll love.

The essential plan is ideal for individuals or couples who are not heavy streamers or gamers.

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Save While You Stream!

Receive a $200 MyBundle Streaming Choice Card when you sign up online for one of our fiber internet plans.

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Limited-Time Offer! 

Offer Eligibility: New Empire Access customers who sign up for residential internet service between July 24, 2025, and August 15, 2025, at midnight Eastern Time are eligible to receive a one-time $200 Streaming Choice Card. You must place your fiber internet order online to qualify. Customer can participate in only one promo at a time.

Redemption Process: After maintaining 60 days of active service following installation, and so long as the account remains in good standing, customers will receive an email from MyBundle with instructions on how to redeem their one-time $200 Streaming Choice Card. Customers must complete the redemption within 90 days of receiving the email, or the offer will expire. 

Streaming Choice Card Issuance: The Streaming Choice Card will be provided as a one-time $200 virtual card that can be used toward streaming services, including new or existing subscriptions. 

Usage Guidelines: The $200 Streaming Choice Card must be used within 12 months of issuance, or any remaining balance will be forfeited.

Service Changes: If a customer cancels Empire Access service or their account is not in good standing before the bonus card is issued, they will forfeit eligibility for the offer. 

Additional Terms: This offer is non-transferable, has no cash value, and cannot be combined with other promotions unless explicitly stated. Empire Access and MyBundle reserve the right to modify or terminate this promotion at any time. Misuse or abuse of the offer may result in immediate termination and forfeiture of any remaining value.

By participating in this promotion, customers agree to these terms and conditions.