– OUR BLOG COLLECTION –

Giving Thanks for The Things That Matter

A group of people giving thanks while enjoying a meal around a wooden table set with various dishes, fruits, and drinks. Candles are lit, creating a cozy atmosphere. The diners are smiling and engaged in conversation, surrounded by greenery.
As the season of gratitude arrives, we're taking time to reflect on The Things That Matter: our communities, our employees, and especially our customers. This post highlights our enduring commitment to local values, giving back, and striving for excellence, thanking you for the trust and support that drives our success and allows us to look toward the future with optimism.

The Big and Little Things We’re Thankful For

The leaves are ablaze with vibrant autumn colors. There’s a cool crispness in the air, and warm layers and cozy clothes have emerged from hibernation. As we move into a season of change and gratitude, we’re taking time to reflect on what matters to us.

Many things look different than they did a year ago, but a lot remains the same — our enduring commitment to the communities we serve, or our emphasis on creating value instead of just selling products. Most of all, it’s the appreciation we feel for the people who make all of this possible — our friends, family, employees, and especially our customers.

The support of our customers, and the hard work and dedication of our employees are the driving force behind the growth and success we’ve enjoyed. None of this would be possible without you, and that’s not something we take for granted.

We frequently talk about family and community because they’re part of who we are and the reason for our success. We’ve come a long way from where we were but we’re still true to our roots. Many of our employees have been with us since our North Penn Telephone days. Giving back to our friends and neighbors, supporting local non-profits and community organizations, and investing in the towns and cities where we live wouldn’t be possible without you.

As we gather with family and friends to celebrate in our own ways over the coming months, we want you to know that you are an integral part of who we are. Your continued support is the greatest gift we could ask for. Therefore, we pledge to keep striving for excellence in return.

In this season of gratitude, we’re thankful for everyone we’re fortunate to know and serve. Your loyalty, trust, and support are the reasons we can stand in today and look toward tomorrow with optimism. From everyone at Empire Fiber Internet to all of you and yours, thank you!

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Terms & Condtions

Some restrictions apply. Offer available to new residential customers in designated service areas only. Customers with existing service or a pending installation are not eligible. This limited-time promotion provides three (3) free months of internet service, applied as billing credits in months 2, 6, and 12 of active service, on Empire Fiber Internet’s essentials (500/500 Mbps), enhanced (1/1 Gig), and elite (2/2 Gig) internet plans. Customers who order the enhanced or elite internet plan are also eligible to receive a $50 Amazon eGift Card after their first full month of active service and once the first invoice has been paid. If a customer downgrades from the enhanced or elite plan after receiving the Amazon eGift Card, they will forfeit eligibility for any remaining promotional free months of service. Orders must be placed online only and must use the promotional code at checkout to receive this offer. Order must be placed between January 2, 2026 (4:30 PM EST), and January 31, 2026 (11:59 PM EST).  Pricing includes enrollment in AutoPay and paperless billing. Customers who do not enroll in AutoPay and/or paperless billing will incur a $5/month fee for each. Offer may not be combined with other promotions and is non-transferable. Void where prohibited.

By participating in this promotion, customers agree to these terms and conditions.

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Receive Your 2nd Month of Internet For Free!

Sign up for Empire Fiber Internet [the enhanced or elite plan] before 12/31/25 and enjoy your 2nd month of internet service FREE. Use code HOLIDAYFREE25 when you sign up!

Limited-Time Offer!

Offer Eligibility: This promotion is valid for new residential customers only and applies to Empire Fiber Internet’s enhanced (1 Gig) and elite (2 Gig) internet plans. Customers who sign up for these plans will receive one month of free internet service, applied to the second month of service. The offer is available online only and is limited to one per household. It cannot be combined with any other promo codes or offers, and pending orders or installations are not eligible.

Redemption Process: Customers will receive their second month of service free after paying for their first month’s internet service.

Additional Terms: This offer is non-transferable, has no cash value, and cannot be combined with other promotions unless explicitly stated. Empire Fiber Internet reserves the right to modify or terminate this promotion at any time. Misuse or abuse of the offer may result in immediate termination and forfeiture of any remaining value.

By participating in this promotion, customers agree to these terms and conditions.

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the elite plan

2 Gbps

The Ultimate Experience

This is the plan for those who demand the best and won’t compromise on speed. The Elite plan delivers our most powerful connection, designed for the most demanding online activities. This is your no-lag, no-buffer experience for competitive gaming, large file uploads, and streaming high-quality video across multiple screens. It’s the ultimate performance that gives you a seamless, flawless connection, every time.

The elite plan is ideal for power users, streamers, or professionals who need the fastest possible speeds.

the enhanced plan

1 Gbps

Powering a Connected Household

When life gets busy, your internet shouldn’t slow down. This plan is built for the connected household where multiple devices are running at once. Whether it’s remote work, homework, online gaming, or streaming in 4K, this plan provides the balance of speed and performance you need to keep everyone in the family connected and happy, all at the same time. It’s the peace of mind that comes from knowing your connection can handle whatever life throws at it.

The enhanced plan is ideal for homes with multiple users and devices.

the essential plan

500 Mbps

The Foundation for a Smarter Home

This is our most straightforward plan, designed for the quiet moments and simple needs of one or two people. It’s the perfect foundation for staying connected without overpaying. We focus on providing a reliable, no-frills connection for everything from checking email and browsing the web to streaming your favorite shows in standard definition. It’s internet that just works, providing the reliability you need at a price you’ll love.

The essential plan is ideal for individuals or couples who are not heavy streamers or gamers.

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Save While You Stream!

Receive a $200 MyBundle Streaming Choice Card when you sign up online for one of our fiber internet plans.

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Limited-Time Offer! 

Offer Eligibility: New Empire Access customers who sign up for residential internet service between July 24, 2025, and August 15, 2025, at midnight Eastern Time are eligible to receive a one-time $200 Streaming Choice Card. You must place your fiber internet order online to qualify. Customer can participate in only one promo at a time.

Redemption Process: After maintaining 60 days of active service following installation, and so long as the account remains in good standing, customers will receive an email from MyBundle with instructions on how to redeem their one-time $200 Streaming Choice Card. Customers must complete the redemption within 90 days of receiving the email, or the offer will expire. 

Streaming Choice Card Issuance: The Streaming Choice Card will be provided as a one-time $200 virtual card that can be used toward streaming services, including new or existing subscriptions. 

Usage Guidelines: The $200 Streaming Choice Card must be used within 12 months of issuance, or any remaining balance will be forfeited.

Service Changes: If a customer cancels Empire Access service or their account is not in good standing before the bonus card is issued, they will forfeit eligibility for the offer. 

Additional Terms: This offer is non-transferable, has no cash value, and cannot be combined with other promotions unless explicitly stated. Empire Access and MyBundle reserve the right to modify or terminate this promotion at any time. Misuse or abuse of the offer may result in immediate termination and forfeiture of any remaining value.

By participating in this promotion, customers agree to these terms and conditions.