Recent Articles
Setting Up Your Empire Access Customer Portal Account

Our e-commerce portal makes managing your plan easy. Never worry again about missing a payment, keeping track of your payment history, creating a trouble ticket, and more. The best part is, signing up is so easy! *Please note: Log in to the Empire Access Customer Portal is available after your first billing statement To sign up for the customer portal, follow these steps: How To Set Up Your Account How To Login In To Pay Online If you have any questions, please feel free to reach out to us at 1-800-338-3300. Our customer service team is available 24/7
Connecting Erie: How Empire Access is Transforming Local Broadband

Erie, Pennsylvania, a vibrant city with a rich history, is embracing fiber optic Internet to support its residents and local businesses. Broadband Internet has rapidly become an essential service in today’s digital age, significantly impacting communities by enhancing connectivity, driving economic growth, and improving quality of life. Understanding the importance of reliable Internet access is crucial for communities that welcome its transformative power. Moreover, partnering with a locally-based Internet Service Provider (ISP), such as Empire Access, further enhances the benefits of fiber optic Internet due to the deep understanding and connection they maintain with the communities they serve. The Impact of Broadband Internet Economic Growth Broadband access is a foundational driver of economic development. Communities with robust Internet infrastructure can attract new businesses and be better equipped to support existing ones. High-speed Internet enables companies to operate more efficiently, access broader markets, and innovate by facilitating the adoption of new technologies and enabling creative solutions to emerge, such as access to cloud-based services and real-time collaboration tools. For Erie, this means that local businesses can thrive and create more job opportunities for residents. Not only does broadband allow businesses to grow, its adoption has shown to increase income levels. According to a study conducted by the Harvard Business School, broadband Internet leads to an average wage increase of 2.2 percent in communities that choose to welcome it. Enhanced Online Experiences With the rise of digital entertainment and remote work, the demand for high-speed Internet has never been greater. Fiber optic services aim to elevate online experiences for residents. Whether it’s streaming movies in HD, engaging in buffer-free gaming sessions, or ensuring that remote work is seamless and productive, the benefits of reliable Internet access go far beyond traditional methods. For example, Empire Access, a locally-based fiber optic Internet provider available in Erie, provides symmetrical speeds to residential customers of up to 2 Gigabits per second (Gbps), which is significantly faster than cable Internet. These high speeds ensure the best Internet experience commercially available, giving it the power and versatility needed to fit the demands of each user. The Importance of Local ISPs Locally-based ISPs provide greater value to local communities above the larger players, including: Empire Access: A Commitment to Erie Empire Access is a growing ISP that is currently rolling out its fiber optic services in Erie, with more than 6,000 addresses already with available access. With Empire Access, residents can expect a significant boost in their online experiences thanks to its high speeds, symmetrical residential plans, and enterprise business options services. The company’s commitment to local service is exemplified by its presence in the community. By maintaining a local office in Erie, Empire Access ensures that its customer support teams are not only accessible but deeply familiar with the unique challenges and requirements of local residents and businesses. A local touch means that customers can expect personalized service that prioritizes their needs, ensuring they have access to affordable and reliable Internet. The benefits of broadband access extend far beyond mere connectivity; it fosters economic growth, enhances quality of life, and increases opportunities for local businesses and residents alike. By choosing a locally-based ISP like Empire Access, Erie’s residents are not only gaining access to reliable Internet but are supporting a company that is deeply committed to their community’s prosperity. To learn more about Empire Access’ services, visit: www.empireaccess.com.
The Importance of Fiber Internet for Gamers

In the world of gaming, where milliseconds can determine the outcome of a match, having a reliable and fast internet connection is crucial. As gaming has evolved, so too have the demands on our internet infrastructure. Fiber internet, with its high-speed capabilities and unparalleled reliability, is becoming an essential choice for gamers around the globe. Let’s explore why fiber internet is important for gamers. Blazing Fast Speeds One of the most significant advantages of fiber internet is its incredible speed. Download speeds clock the time it takes to transmit data, files, and other information from an online server to your device. Conversely, upload speeds refer to how long your device takes to share data, files, and additional information to an online server. These speeds are simply fundamental to any use of the internet, and they’re especially vital to gamers, whose every reaction and decision is made in just milliseconds—and often determine whether you win or lose! . For gamers, this means: Higher Bandwidth While faster downloading and uploading speeds are important, they are almost useless if not combined with greater bandwidth capacity. In simplest terms, bandwidth is the maximum capacity any particular internet connection can have. Copper-based wires in basic coaxial cords used for cable internet are limited. Cable’s older technology cannot handle too much internet data at any moment; thus, its bandwidth is lower than fiber’s. This leads to more frequent freezes and delays—often in the middle of a gaming session—and the crashes and drop-offs dreaded by gamers everywhere. Fiber internet bandwidth is substantially higher than traditional cable. Even in larger households with several simultaneous internet users, fiber’s bandwidth shines. So, the higher the bandwidth, the more data can be sent to and from your device for superior gaming performance—with enough bandwidth remaining to stream your games with friends. Low Latency Latency, or ping, is the time it takes for data to travel from your computer to the game server and back. Usually measured by the millisecond, the lower the lag, the shorter—and the better—the response time. So, latency is your internet connection’s response time for processing requests and delivering data back and forth. Low latency means that your device and the game’s server better capture your agility, quick decision-making, and choices that can make all the difference to gaming outcomes. Fiber internet provides low latency, which translates to: Stable and Reliable Connection Fiber internet offers a stable and reliable connection that is less susceptible to interference and congestion. This stability is crucial for gamers who require uninterrupted connectivity during long gaming sessions. Benefits include: Future-Proofing Your Gaming Setup As gaming technology continues to advance, the demands on internet connections will only increase. Fiber internet is future-proof, with the capability to handle the next generation of gaming innovations, including: Fiber’s advanced technology can significantly improve your gaming experience-and maybe even give you the competitive edge you’ve been looking for against your friends! With its blazing fast speeds, low latency, reliable connection, and future-proof capabilities, fiber internet provides the optimal environment for gamers to thrive. It’s just one of the many ways that Empire Access keeps you connected and helps you stay ahead of the game.
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