Empire Access Expands Further into Northeast PA

Prattsburgh, New York – April 24, 2023 – Empire Access, a Northeast fiber optic service provider, is set to continue its expansion strategy with service to Bloomsburg, Hazleton, and Nanticoke, Pennsylvania. When completed in Fall of 2023, the buildout will offer residents and businesses Gigabit-speed Internet, TV, phone, and security solutions.

Headquartered in Prattsburgh, New York, Empire Access provides fiber optic-backed Internet services to smaller-in-size communities in upstate New York and Northern Pennsylvania. Empire Access primarily serves areas without access to high-speed Internet and provides businesses and residential customers alike with reliable connectivity. Additionally, Empire was ranked the fastest Internet in the Northeast by PCMag. This expansion adds three new communities to Empire Access’ network which has seen significant growth over the past year.

“The demand for reliable Internet access drives us to continue expanding to communities in need,” said Jim Baase, CEO at Empire Access. “We believe that each community is critical to what we do, and we take pride in our local support teams. By keeping our customer service and construction at the local level, we stay closely connected to the communities we are a part of. Unlike many of our competitors, our customers will not see sudden price increases. We firmly offer the best Internet at an affordable price. We are excited to welcome Bloomsburg, Hazleton, and Nanticoke to the Empire Access family!”

Empire Access pairs its high-speed fiber optic Internet with a complete array of telecommunication and security services:

Streaming TV delivering crystal clear, 100% HD picture quality, restart TV, Whole Home DVR, and much more
Home and business phone plans covering all your favorite features such as toll-free numbers, voicemail, hosted phone systems, and more
IoT security, home automation and 24/7 video monitoring with the ability to remotely, lock and unlock doors, control appliances, climate control, security management, and more right from your computer or smart device
Advanced business services including enterprise Wi-Fi, high-security fire walls, business emails, audio and video conferencing, dark fiber, and metro-Ethernet

Check Empire Access’ availability in your area by visiting: www.empireaccess.com/service-area, calling (800) 338-3300, or emailing info@empireaccess.com.

About Empire Access:

Founded in 1896 with a single telephone line in Prattsburgh, NY, Empire Access has grown significantly as a local communications provider serving large areas of Upstate New York and Northern Pennsylvania. Empire Access offers a wide range of products and services from scalable high-speed fiber optic internet, TV, phone, and advanced security solutions. Responding to a variety of business and consumer needs, Empire Access continues to expand into new areas while retaining a strong focus on local and personalized customer service. In 2017, 2018, and 2021, Empire Access was awarded Best Internet Service Provider in the Southern Tier region of New York. Empire Access has been named as the fastest Internet Service Provider in the Northeastern United States for two consecutive years by PC Mag. In January of 2023, Empire Access closed on a majority investment from funds controlled by Antin Infrastructure Partners.

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Setting Up Your Empire Access Customer Portal Account

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Our e-commerce portal makes managing your plan easy. Never worry again about missing a payment, keeping track of your payment history, creating a trouble ticket, and more. The best part is, signing up is so easy! *Please note: Log in to the Empire Access Customer Portal is available after your first billing statement To sign up for the customer portal, follow these steps: How To Set Up Your Account How To Login In To Pay Online If you have any questions, please feel free to reach out to us at 1-800-338-3300. Our customer service team is available 24/7

Empire Access Announces Exciting Partnership with the Scranton/Wilkes-Barre RailRiders

A man in a suit stands smiling next to a person in a blue and yellow bear mascot costume wearing a pinstriped jersey with the number 13. They are indoors, with colorful balloons and a business sign in the background.

Scranton, PA, April 10, 2025 – Empire Access, a leading provider of fiber internet to northern Pennsylvania and southern New York, is thrilled to announce a new partnership with the Scranton/Wilkes-Barre RailRiders, the Triple-A affiliate of the New York Yankees. This collaboration is poised to bring exciting experiences to RailRiders fans and the Scranton/Wilkes-Barre community, combining the excitement of baseball with the cutting-edge technology of Empire Access. Exclusive Fan Experiences Special promotions and events are planned throughout the baseball season, offering fans unique opportunities to engage with the team and the community. We’re counting down the day until April 8th when we will be in attendance to watch the season opener against the Rochester Red Wings. Then on May 30th we’ll be back again. Be sure to visit our table where you can learn more about our services, get free Empire Access merchandise, learn about exclusive offers, and enter in to win a free VIP Suite night on June 27th when the RailRiders square off against the Boston Red Sox’s Triple-A affiliate, the Worcester Red Sox! But the giveaways don’t stop there. Fans are encouraged to visit our Fan Compass campaign on the RailRiders website ranging from May 2nd to June 12th, offering RailRiders fans the ability to opt-in to a fun campaign promoted by Empire Access that includes another VIP Suite for a future RailRiders game including 18 tickets and 2 parking passes as well as a gift from Empire Access! Strengthening Community Ties Both Empire Access and the Scranton/Wilkes-Barre RailRiders are committed to making a positive impact in the community. Through this partnership, they aim to foster greater community involvement. By working together, they hope to create memorable experiences for fans and residents alike. Empire Access first announced its expansion into Scranton in November 2022 and began construction the following February. It now provides award winning home internet to residents and businesses along with communication solutions like home phone, entertainment options like television and streaming, and even home security. Looking Ahead As the baseball season unfolds, Empire Access and the Scranton RailRiders look forward to a successful partnership that enhances the fan experience and brings the community closer together. Stay tuned for more announcements and exciting events throughout the season! Empire Access is proud to be a part of the Scranton community and is eager to support the RailRiders in their pursuit of excellence on and off the field. Here’s to a season full of thrilling games and memorable moments! About Empire Access Founded in 1896 with a single telephone line in Prattsburgh, NY, Empire Access has grown significantly as a local communications provider serving large areas of Upstate New York and Northern Pennsylvania. Empire Access offers a wide range of products and services from scalable high-speed fiber optic internet, TV, phone, and advanced security solutions. Responding to a variety of business and consumer needs, Empire Access continues to expand into new areas while retaining a strong focus on local and personalized customer service. In 2017, 2018, and 2021, Empire Access has been awarded for Best Internet Service Provider in the Southern Tier region of New York, the Southern Tier Award as well as the best FLX Award. Empire Access was named the fastest Internet Service Provider in the Northeastern United States for two consecutive years by PC Mag. In January of 2023, Empire Access closed on a majority investment from funds controlled by Antin Infrastructure Partners. Learn more at www.empireaccess.com. About The RailRiders In 2008, PNC Field became the official home of the RailRiders. Located just 2 hours North of Philadelphia and 2 hours west of New York City, PNC Field is no stranger to both local and out-of-state traffic. The mission of the Scranton/Wilkes-Barre RailRiders is to provide fun, affordable, family-entertainment, to our community, while striving for unprecedented success on and off the field. We are dedicated to upholding our strong tradition of creating a winning environment where Yankkes players can develop their baseball skills while learning to give back to the community. The Scranton/Wilkes-Barre RailRiders take great pride in our storied history as a Northeastern Pennsylvania gathering place as we embrace new technology, continuously improve our home, and welcome more fans than ever to the RailRiders experience. To learn more about Daily Promotions, Theme Nights, Giveaways, and more, visit https://www.milb.com/scranton-wb. Empire Access Media Contact: Mark Lamendola Director of Marketing Tel: (800) 338-3300 Email: mark.lamendola@empireaccess.com Photo Caption: Empire Access Vice President of Sales Bob R. VanDelinder poses with Scranton/Wilkes-Barre RailRiders mascot CHAMP.