July 28, 2022

Empire Access has been named fastest Internet Service Provider in the Northeast region of the United States for 2022 by PCMag.

The PC Mag Fastest ISPs 2022 award is presented to Internet Service Providers (ISPs) in the United States that offer the fastest Internet speeds to their customers.  To compare ISPs, PC Mag uses a Speed Index score.  This score measures download and upload speeds in megabits per second and averages the download and upload together to come up with the PCMag Speed Index (PSI).  This scoring system compares service providers nationwide.  Higher Speed Index scores represent faster Internet service.

This is the second consecutive year that Empire Access has been recognized as the fastest Internet Service Provider (ISP) in the Northeast by PCMag. Empire Access outscored all other tested ISPs in the Northeastern region of the United States, scoring a 271.6 on the PCMag Speed Index. The next fastest competitor falls behind by over 70 points on the index.

“This is a testament to our team’s focus on providing the best customer experience,” said Jim Baase, Chief Operating Officer of Empire Access, Jim Baase. “Fiber optics allows our company to provide each customer with a dedicated, non-blocking, connection for highly reliable, ultra-fast Internet service.”

Empire Access fully owns and operates its 100% fiber optic network, which allows for rapid transmission of data significantly faster than traditional ISPs. These fiber optic connections are far more reliable and not prone to bottlenecks plagued by cable and allow Empire Access customers to receive download and upload speeds up to 10x faster than competitors – perfect for streaming Netflix, gaming, and working from home. What’s more, Empire Access offers 24/7/365 customer service, so when customers call, a local representative picks up the phone!  

Read PCMag’s original article here.

Empire Access is a fast-growing fiber optic telecommunications service provider, offering high-speed Internet, digital television, phone and security services to homes and businesses – all enabled by its 100% Fiber Optic network – to over 25 communities in Upstate New York and Northern Pennsylvania.  Empire Access features very affordable plans priced below competitors’ offerings.


After starting in 1896 with one telephone line in Prattsburgh, NY, Empire Access has grown significantly as a locally based communications provider serving large areas of Upstate New York and Northern Pennsylvania. Empire Access offers a wide range of products and services from basic phone service to customized phone solutions, scalable high-speed Fiber Optic Internet, basic to enhanced digital TV service and advanced security solutions. Responding to a variety of business and consumer needs. Empire continues to expand into new areas while retaining a strong focus on local, personalized customer service. In 2017, 2018 and 2021, Empire Access was awarded Best Internet Service Provider in the Southern Tier region of New York. Now Empire Access has been honored as the fastest Internet Service Provider in the Northeastern United States for 2 consecutive years!


Fastest ISP in the Northeast United States, PC Mag

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Empire Access continues to win accolades for our unwavering commitment to excellence.

We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…

- Veda M., Elmira, NY
Happy Fiber Customer

When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service … can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…

- Steve A.

Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.

- Jason T., Big Flats, NY
Happy Fiber Customer

They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.

- Eric M., Corning, NY
Smiling Man

I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

- Joe C., Hunt Hollow Ski Club, Naples, NY
Hunt Hollow Ski Club, Naples, NY

I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.

- Sidney P., Hornell, NY
Young Woman Smiling

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