Empire Access Upgrades Residential Internet Upload Speeds By 1,000%

Improved home internet speeds now available in NY and PA at no additional cost Prattsburgh, NY, March 5, 2024 – Empire Access, a Northeast fiber-based internet service provider, today announces that it has improved its internet throughput speeds. Empire is offering residential customers a 10x speed bump for uploads. Base upload and download speeds for residential plans now deliver a minimum of 500 Megabits per second (Mbps). Symmetrical 1 Gigabit speeds are also available. Until now, residential customers were offered a minimum of 500 Mbps/50 Mbps. The improvements are effective as of March 1, for all new and existing residential customers at no additional cost. Symmetrical speeds offer Empire Access’ residential customers, equal upload and download speeds, eliminate speed discrepancies, and create a larger capacity to deliver data more efficiently. Basically, they provide enhanced speed and reliability. Therefore, they are especially beneficial for heavy online users who rely on the internet for working or learning from home. Additionally, gamers and homes with multiple users benefit from symmetrical speeds. For many residential customers in rural areas, symmetrical speeds are a unique experience that other providers had not offered. “This is a big moment for us to bring together our internet speeds across home owners,” stated Jim Baase, CEO at Empire Access. “We believe that fast and reliable internet is the backbone of our everyday lives, so we want to make sure that all of our customers have access to the best speeds available. It’s a big step that not every provider makes, but symmetrical speeds is a massive advancement in many of the communities we serve, especially with the bandwidth demands of modern day internet and the rise of working from home. I’m proud of the Empire Access team for accomplishing this, and we look forward to continuing to serve our local communities.” Additionally, the company’s customers in Scranton, PA, and Binghamton, NY, can expect 2 Gbps plans to be offered in the near future. This offer will come as phase II of Empire Access’ build outs in those areas. In addition to gigabit-speed internet, Empire Access provides leading phone plans, security, home automation, streaming, video monitoring, and more. All of Empire Access backs all of its services with its fiber optic broadband network. This network stretches across large areas of NY and PA to reach a number of underserved communities. As part of its home and business internet plans, Empire Access provides free installation. Additionally, they provide dedicated fiber connection, no data caps, and unlimited usage across its service area. Behind the success lies its deep-rooted connection in its service region. Empire has locally staffed 24/7/365 customer service, including its recently announced Scranton, PA, office. If you have any questions about Empire Access’ symmetrical speeds, please call Empire Access at (833) 485-0519. SIGNUP TODAY – https://empireaccess.wpenginepowered.com/service-area/ About Empire Access: Empire Access established its foundation as a single telephone line in Prattsburgh, NY in 1896. Since forth, Empire has grown significantly as a local communications provider. Empire Access serves large areas of Upstate New York and Northern Pennsylvania. Empire Access offers a wide range of products and services. This includes scalable high-speed fiber optic internet, TV, phone, and advanced security solutions. Responding to a variety of business and consumer needs, Empire Access continues to expand into new areas while retaining a strong focus on local and personalized customer service. In 2017, 2018, and 2021, Empire Access has been awarded for Best Internet Service Provider in the Southern Tier region of New York, the Southern Tier Award as well as the best FLX Award. PC Mag named Empire Access the fastest Internet Service Provider in the Northeastern United States for two consecutive years. In January of 2023, Empire Access closed on a majority investment from funds controlled by Antin Infrastructure Partners.
The Power of Symmetrical Speeds: Empowering Internet Users Everywhere

In an era where connectivity is paramount to daily life, the announcement of symmetrical speeds by Empire Access marks a significant leap forward for both residential and business customers. The move to offer a minimum of 500 Megabits per second (Mbps) with symmetrical 1 Gigabit speeds demonstrate Empire Access’ commitment to delivering unparalleled internet performance to its users. Effective March 1st, this enhancement comes at no extra cost. Therefore, reflecting Empire Access’ dedication to providing exceptional service to its customers. Symmetrical speeds, which offer equal upload and download rates, represent a fundamental shift in how internet service is delivered. By eliminating the asymmetry between upload and download speeds, Empire Access ensures that users experience seamless connectivity and efficient data transfer processes. This enhancement not only boosts the overall speed of internet connections but also enhances reliability. In general, it creates a smoother online experience for users across the board. Jim Baase, CEO at Empire Access, highlights the significance of this development, stating, “We believe that fast and reliable internet is the backbone of our everyday lives, so we want to make sure that all of our customers have access to the best speeds available.” Baase’s remarks underscore the critical role that internet connectivity plays in various aspects of modern life. Aspects including remote work, online learning, gaming, and multimedia streaming. For residential customers, especially those residing in rural areas, introducing symmetrical speeds represents a unique opportunity. These residential customers are made able to access cutting-edge internet technology. Unlike other providers, Empire Access prioritizes equity in internet access. Empire ensures that all users, regardless of location, can enjoy the benefits of high-speed, symmetrical internet connections. The advantages of symmetrical speeds extend beyond mere convenience. They enable heavy online users, remote workers, and households with multiple internet users to optimize their online activities without experiencing bottlenecks or latency issues. Whether streaming high-definition content, participating in video conferences, or engaging in online gaming, users can now enjoy a seamless and uninterrupted online experience. Moreover, symmetrical speeds contribute to the overall efficiency of data transmission, allowing businesses to streamline their operations and enhance productivity. With them, businesses can effortlessly upload and download large files, collaborate in real-time, and leverage cloud-based applications with confidence. They can do all this while knowing that their internet connection can keep pace with their demands. As Empire Access paves the way for symmetrical speeds, it sets a new standard for internet service providers. This standard includes reaffirming commitment to innovation and customer satisfaction. By embracing symmetrical speeds, Empire Access empowers users to harness the full potential of the internet. Naturally, enabling them to stay connected, productive, and entertained in an increasingly digital world. In conclusion, the introduction of symmetrical speeds by Empire Access heralds a new era of internet connectivity. One where speed, reliability, and equity converge redefines the online experience for users everywhere. As the digital landscape continues to evolve, symmetrical speeds stand as a testament to the transformative power of technology in shaping our lives for the better. SIGNUP TODAY – https://empireaccess.wpenginepowered.com/service-area/
Empire Access Switches to Online Directory

We are thrilled to share the news of our latest development – the launch of our online directory for all the communities we serve. This exciting new platform is now available online at https://empireaccess.wpenginepowered.com/directory/. It includes both business and residential listings, just like the printed version. The transition to an online directory provides our customers with the convenience of accessing the directory from anywhere with an internet connection. This means that you no longer have to worry about misplacing your printed copy or not being able to find it when you need it. With just a few clicks, you can access the information you need, right at your fingertips. Furthermore, the online directory is easily searchable. You can quickly find the information you need online in a matter of seconds. This is a significant improvement over the printed version. The printed version could be time-consuming to navigate, especially if you were looking for a particular listing. If anyone still needs a printed directory version, we’ve got you covered! You can contact us via email at info@empireaccess.com, and we’ll be happy to mail you a copy. You can also call us at (800) 338-3300 to request a copy. We understand that some people prefer a physical copy, and we’re more than happy to accommodate your needs. Overall, we’re excited about the launch of our digital directory. We believe that it will make a significant difference in the lives of our customers. We hope that you find this new platform to be useful and convenient and that it will help you find the information you need quickly and easily.
Get started with Empire Access
Customized cost-saving solutions for internet, phone, TV, and security over a 100% fiber connection.
Online pricing is available to residential customers only.