Lifeline Service Program

You could get a monthly credit to help pay your phone or internet bill.

Lifeline is an FCC program to help low-income households pay for internet and phone services. Lifeline discounts qualifying monthly telephone service, broadband internet service, or bundled voice-broadband packages.

Who Is Eligible?
Households with an income that is at or below 135% of the Federal Poverty Guidelines are eligible to receive assistance. – OR – Households with a family member who participates in at least one of these federal assistance programs:

  • Supplemental Security Income (SSI)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Veteran’s Pension or Survivor’s Pension Benefit
  • Federal Public Housing Assistance

Already Approved?
Call us at (800) 338-3300, and we’ll set up the credit on our end.

Award-Winning Internet Service Provider

Empire Access continues to win accolades for our unwavering commitment to excellence.

I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

- Joe C., Hunt Hollow Ski Club, Naples, NY
Hunt Hollow Ski Club, Naples, NY

They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.

- Eric M., Corning, NY
Smiling Man

When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service … can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…

- Steve A.

Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.

- Jason T., Big Flats, NY
Happy Fiber Customer

We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…

- Veda M., Elmira, NY
Happy Fiber Customer

I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.

- Sidney P., Hornell, NY
Young Woman Smiling

Get started with Empire Access

Customized cost-saving solutions for phone, internet, TV, and security over a dedicated fiber optic connection for business and residential customers.