The Top 10 Reasons To Have Fiber Internet For Your Business
Stop losing productivity to slow connections. Fiber internet is the essential upgrade your operations need. Discover the top ten reasons to switch to fiber internet for business, including unmatched speed, reliability, and the competitive edge provided by the Empire Access Business Advantage.
Empire Access Fiber Internet for Your Home: How It Works and How It’s Installed
Fiber is the ultimate upgrade for your home network. Learn exactly how Empire Access fiber internet works, the simple, step-by-step residential installation process, and how to check availability at your address.
How Much Bandwidth Do I Need for Streaming?
Confused about streaming quality? Learn exactly how much bandwidth (in Mbps) you need for flawless SD, HD, and 4K Ultra HD streaming, plus why fiber internet is the ultimate solution for multiple devices.
4 Reasons Your Business Needs Fiber Internet
Is your business ready for the future? Learn the top four reasons why fiber internet is essential for any modern company looking to succeed, from seamless communication to flawless productivity.
Traveling with Tech: Protect Yourself Online While On-the-Go
Traveling with tech? Prioritize your online security while on-the-go. Learn essential tips to protect your devices from potential threats, ensuring your journey is worry-free and your data is safe.
Choosing the Right Internet Plan for You
In today’s digital age, a reliable internet connection is essential. Whether you’re working from home, streaming your favorite shows, or connecting with loved ones worldwide, the right internet plan should match your needs and lifestyle.
Best Things to Do After Switching to Fiber Internet
From streaming your favorite shows to upgrading to a smart home, discover the best ways to get the most out of your new fiber internet connection.
Empire Access Unveils New E-Commerce Platform, Elevating Customer Experience
Empire Access has launched a new e-commerce platform and redesigned website, offering customers an intuitive and easy-to-navigate digital experience. Paired with its new CommandIQ app, these features reinforce the company’s commitment to innovation and its industry-leading customer satisfaction score.
Customers Have Given Empire Access A Net Promoter Score Of 74!
What Is A Net Promoter Score? Net Promoter Score (NPS) is a tool used to gauge customer loyalty and satisfaction with a brand. It’s based on one straightforward question: “How likely are you to recommend us to friends and family?” Responses to this question reveal valuable insights, showing how many customers are loyal advocates, how many are on the fence, and how many are dissatisfied. The scale ranges from 0 (not at all likely) to 10 (extremely likely). What Does A Net Promoter Score Of 74 Mean? A NPS of 74 is exceptionally high and indicates that our customers are extremely satisfied and loyal. NPS range from 0 to 100, with the telecommunications industry averaging a score of 30 according to CustomerGauge.com. This not only puts Empire Access miles ahead it its competitors, but inside the final tier of the NPS range described as “world class.” To put things into perspective, Apple’s NPS is 72, Netflix 64, and Amazon 62, meaning Empire Access has built trust with our customers that exceeds that of some of the largest companies in the world. How Did We Get This Score? Wondering What World Class Internet Feels Like? Make the switch to Empire Access and experience for yourself what world-class internet feels like. Enjoy fast and symmetrical download and upload speeds, easy and free installation, transparent billing, and 24/7 local customer support. Make the switch and see what so many people are already talking about. Visit our website and sign up today. We’ve always got exciting special offers for new customers.
Setting Up Your Empire Access Customer Portal Account
Our e-commerce portal makes managing your plan easy. Never worry again about missing a payment, keeping track of your payment history, creating a trouble ticket, and more. The best part is, signing up is so easy! *Please note: Log in to the Empire Access Customer Portal is available after your first billing statement To sign up for the customer portal, follow these steps: How To Set Up Your Account How To Login In To Pay Online If you have any questions, please feel free to reach out to us at 1-800-338-3300. Our customer service team is available 24/7
Get started with Empire Access
Customized cost-saving solutions for internet, phone, TV, and security over a 100% fiber connection.
Online pricing is available to residential customers only.
