Don’t Get Tricked — The Right In-Home Fiber Internet Can Be a Treat

First things first — in-home internet is essential. Phones, tablets, TVs, smart devices, video-enabled doorbells, and more depend on a reliable internet connection to function correctly.

Choosing the right provider can seem frightening at first. It doesn’t have to be. We’ve collected a few of the top things to look for when you’re ready to make a decision.

Check the Map
Getting the best in-home connection starts with knowing what’s available. Check to see which providers are in your area. Knowing what your service options are should be as easy as entering your address . 

Understand Your Needs
The amount of bandwidth you need depends on a variety of factors, such as the number of devices connected to the network and what the bandwidth is being used for. Users who regularly consume large amounts of bandwidth, such as remote workers or online gaming fans, require a plan that delivers more speed. Likewise for homes with multiple people and devices. Likewise for homes with multiple people and devices.

Spook-Tacular Speeds
Speed matters. For most households, anywhere from 100 Mbps up to 1 Gbps is more than enough. Some providers advertise plans with bandwidth up to 8 Gbps, but only a small fraction of people actually need that much power.

Don’t Get Ghosted
“It was a dark and stormy night when the internet went out.” If reading that sentence gave you chills, you’re not alone. It’s hard to binge-watch your favorite horror flicks with an internet connection that goes dark without warning. 

While some providers have information about reliability readily available, reviews from real users in the area often paint a more complete picture. Check out what people have to say on social media about the companies you’re considering see if they’re hiding any skeletons behind closed doors.

Beware of Phantom Fees and Jump-Scare Charges
The last place you want to find any surprises is in your service contract. Beware of tricky providers who might try to bury introductory offers or hidden “gotcha” fees to raise your monthly bill after a few months. Instead, look for plans that outline everything up front and providers who are willing to explain important details clearly.

Help Without a Horror Story
Contacting customer support shouldn’t be scary. Problems don’t come with a warning, which is why it’s important to know that your provider makes the process of getting help as simple and stress-free as possible. 

Empire Access: Fright-Free In-Home Fiber

We’re about treats, not tricks. Empire Access is committed to providing a superior quality of service throughout the northeast, with reliable fiber internet at stream-worthy speeds and scare-free customer support. Discover your Empire Experience today. Search your address to get started.

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Award-Winning Internet Service Provider

Empire Access continues to win accolades for our unwavering commitment to excellence.

When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service … can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…

- Steve A.

I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

- Joe C., Hunt Hollow Ski Club, Naples, NY
Hunt Hollow Ski Club, Naples, NY

I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.

- Sidney P., Hornell, NY
Young Woman Smiling

Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.

- Jason T., Big Flats, NY
Happy Fiber Customer

They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.

- Eric M., Corning, NY
Smiling Man

We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…

- Veda M., Elmira, NY
Happy Fiber Customer

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