The digital landscape has undergone a remarkable transformation over the past quarter-century, and one individual who’s had a front-row seat to this evolution is Bob VanDelinder, the Vice President of Sales for Empire Access

NEDAS did a podcast to delve into Bob’s insightful journey, spanning the transition from dial-up to DSL and eventually to the cutting-edge world of fiber optic broadband. 

Empire Access, a regional telecommunications company, has been a key player in the field of internet and communications technology. Bob VanDelinder’s extensive experience at Empire Access has allowed him to witness the dynamic shifts in the industry, particularly how customer demands, and internet applications have evolved substantially. 

With Empire Access investing in state-of-the-art fiber optic technology to ensure their customers have access to the blazing-fast internet they need for today’s data-hungry applications.  Beyond meeting the demands of their existing customer base, Empire Access has embarked on an ambitious expansion plan.

They’ve ventured into new markets in upstate New York and Pennsylvania, bringing high-speed fiber internet to towns and cities that have never experienced such connectivity before. This expansion not only fosters digital inclusivity but also supports economic development in these regions, making Empire Access a vital part of their growth. 

Bob VanDelinder’s experiences at Empire Access provide us with an illuminating narrative of the internet’s evolution over the past 25 years. It’s a testament to the company’s dedication to staying at the forefront of technology and their unwavering commitment to meeting the changing needs of their customers. Empire Access’s recent expansion efforts underscore their vision of a more connected, accessible, and digitally empowered future for communities in the Northeast.

Listen to the episode – https://www.nedas.com/e41-from-dial-up-to-fiber-tracing-the-evolution-of-internet-services/

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Award-Winning Internet Service Provider

Empire Access continues to win accolades for our unwavering commitment to excellence.

When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service … can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…

- Steve A.

I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

- Joe C., Hunt Hollow Ski Club, Naples, NY
Hunt Hollow Ski Club, Naples, NY

I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.

- Sidney P., Hornell, NY
Young Woman Smiling

Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.

- Jason T., Big Flats, NY
Happy Fiber Customer

They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.

- Eric M., Corning, NY
Smiling Man

We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…

- Veda M., Elmira, NY
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