The Big and Little Things We’re Thankful For

The leaves are ablaze with vibrant autumn colors, there’s a cool crispness in the air, and warm layers and cozy clothes have emerged from hibernation. As we move into a season of change and transition, we’re taking time to pause and reflect on the things that matter to us.

Many things look different than they did a year ago, but a lot remains the same — our enduring commitment to the communities we serve, or our emphasis on creating value instead of just selling products. Most of all, it’s the appreciation we feel for the people who make all of this possible — our friends, family, employees, and especially our customers.

The support of our customers, and the hard work and dedication of our employees are the driving force behind the growth and success we’ve enjoyed. None of this would be possible without you, and that’s not something we take for granted.

We talk a lot about family and community because they’re part of who we are, and the reason for our success. We’ve come a long way from where we were — many of our employees have been with us since our North Penn Telephone days — but we’re still true to our roots. Giving back to our friends and neighbors, supporting local non-profits and community organizations, and investing in the towns and cities where we live wouldn’t be possible without you.

As we gather with family and friends to celebrate in our own ways over the coming months, we want you to know that you are an integral part of who we are. Your continued support is the greatest gift we could ask for, and we pledge to keep striving for excellence in return.

In this season of gratitude, we’re thankful for everyone we’re fortunate to know and serve. Your loyalty, trust, and support are the reasons we can stand in today and look toward tomorrow with hope and optimism. From everyone at Empire Access to all of you and yours, thank you!


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I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

- Joe C., Hunt Hollow Ski Club, Naples, NY
Hunt Hollow Ski Club, Naples, NY

They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.

- Eric M., Corning, NY
Smiling Man

Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.

- Jason T., Big Flats, NY
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I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.

- Sidney P., Hornell, NY
Young Woman Smiling

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