Empire Access is renowned for two things: going above and beyond for our customers and delivering high-speed internet service. Doing things differently is not only good for business but also for the places we serve and the places we live. We’ve earned recognition for our approach, but none of the success we’ve enjoyed since 1896 would be possible without our customers. 


2023 Best of Twin Tiers 
 
Nominated and chosen by the community, the Best of Twin Tiers celebrates companies in the area that stand out as the very best. The 2023 award for the best internet, satellite, and cable service provider was given to Empire Access. To the people of Bradford, Sullivan, Tioga, Susquehanna, Wyoming, McKean, and Potter Counties in Pennsylvania, and Delaware, Broome, Tioga, Chemung, Steuben, Allegany, Cattaraugus Counties in New York, the entire Empire family extends a heartfelt thank you — we’re honored and humbled that you chose us. 

FLX Finest 2023 

Selected by the community, the FLX Finest awards recognize outstanding businesses in the Finger Lakes region across nine categories. Empire Access joined the roster of nearly 300 winners this year, taking home the Gold Award for IT/Office Technology. 

PCMag 2022 Fastest ISP 

PCMag put internet service providers to the test and published a list of the companies with the fastest speeds every year. In 2022, we set the record for ISPs in the Northeast with a score of 271.6 on the PCMag Speed Index, securing the honor of being named to the region’s fastest provider. The ranking system was changed in 2023.


It’s tempting to sit back and admire one’s accomplishments. That’s never been our style, though. These honors are motivation for us to do more, go further, and take every possible opportunity to improve. 

To everyone who made these awards possible — our communities, our customers, and our employees — thank you. While these honors were given to Empire Access, the real recognition belongs to all of you. 

If you aren’t already part of the Empire Access family, search your address today to find out if we can bring fiber internet access to your home or business. 

Recent Articles

Be Aware of Phone Scams: A Message from Empire Access

We wanted to take a moment to address an important issue that has recently come to our attention: phone scams targeting our customers. One of our customers received a suspicious call claiming to be from Empire Access. The customer reported that the caller, who had a foreign accent, stated that they needed to perform a […]

Celebrate Earth Day with Empire Access: Embrace E-Billing for a Greener Future

As we prepare to celebrate Earth Day, it’s essential to reflect on the impact we each have on the environment and how we can collectively make a difference. At Empire Access, we’re committed to sustainability and empowering our customers to join us in protecting our planet. One simple yet powerful way you can contribute to […]

Empowering Rural Businesses with Fiber Internet

Access to reliable and high-speed internet has become a necessity for businesses to thrive in today’s digitally-reliant world. Rural areas often face challenges with connectivity and may lack access to the transformative internet solutions used in metropolitan areas, which is especially valuable for businesses struggling to keep up with the demands of the modern internet. […]

Award-Winning Internet Service Provider

Empire Access continues to win accolades for our unwavering commitment to excellence.

When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service … can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…

- Steve A.

I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

- Joe C., Hunt Hollow Ski Club, Naples, NY
Hunt Hollow Ski Club, Naples, NY

I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.

- Sidney P., Hornell, NY
Young Woman Smiling

Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.

- Jason T., Big Flats, NY
Happy Fiber Customer

They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.

- Eric M., Corning, NY
Smiling Man

We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…

- Veda M., Elmira, NY
Happy Fiber Customer

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