Empire Access is renowned for two things: going above and beyond for our customers and delivering high-speed internet service. Doing things differently is not only good for business but also for the places we serve and the places we live. We’ve earned recognition for our approach, but none of the success we’ve enjoyed since 1896 would be possible without our customers. 


2023 Best of Twin Tiers 
 
Nominated and chosen by the community, the Best of Twin Tiers celebrates companies in the area that stand out as the very best. The 2023 award for the best internet, satellite, and cable service provider was given to Empire Access. To the people of Bradford, Sullivan, Tioga, Susquehanna, Wyoming, McKean, and Potter Counties in Pennsylvania, and Delaware, Broome, Tioga, Chemung, Steuben, Allegany, Cattaraugus Counties in New York, the entire Empire family extends a heartfelt thank you — we’re honored and humbled that you chose us. 

FLX Finest 2023 

Selected by the community, the FLX Finest awards recognize outstanding businesses in the Finger Lakes region across nine categories. Empire Access joined the roster of nearly 300 winners this year, taking home the Gold Award for IT/Office Technology. 

PCMag 2022 Fastest ISP 

PCMag put internet service providers to the test and published a list of the companies with the fastest speeds every year. In 2022, we set the record for ISPs in the Northeast with a score of 271.6 on the PCMag Speed Index, securing the honor of being named to the region’s fastest provider. The ranking system was changed in 2023.


It’s tempting to sit back and admire one’s accomplishments. That’s never been our style, though. These honors are motivation for us to do more, go further, and take every possible opportunity to improve. 

To everyone who made these awards possible — our communities, our customers, and our employees — thank you. While these honors were given to Empire Access, the real recognition belongs to all of you. 

If you aren’t already part of the Empire Access family, search your address today to find out if we can bring fiber internet access to your home or business. 

Recent Articles

Empire Access Switches to Online Directory

We are thrilled to share the news of our latest development – the launch of our digital directory for all the communities we serve. This exciting new platform is now available online at https://www.empireaccess.com/directory/, and it includes both business and residential listings, just like the printed version. The transition to an online directory provides our […]

Connectivity With a Purpose

Much has changed from when we started delivering telephone service to our community in 1896. And we’ll keep evolving with the times as we now provide fiber optic internet, phone services, tv, and more to our residential and business customers. One thing that will stay the same is who we are and what we believe […]

Holiday Retail Connectivity

It’s that time of year again, and retail storefronts have transformed into hustling hubs of activity as shoppers hunt for the perfect holiday gifts to give their loved ones. That means no slow days for brick-and-mortar operations and e-commerce merchants from mid-November through the end of the year. Holiday retail soared to $936.3 billion according […]

Award-Winning Internet Service Provider

Empire Access continues to win accolades for our unwavering commitment to excellence.

We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…

- Veda M., Elmira, NY
Happy Fiber Customer

I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

- Joe C., Hunt Hollow Ski Club, Naples, NY
Hunt Hollow Ski Club, Naples, NY

They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.

- Eric M., Corning, NY
Smiling Man

Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.

- Jason T., Big Flats, NY
Happy Fiber Customer

I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.

- Sidney P., Hornell, NY
Young Woman Smiling

When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service … can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…

- Steve A.

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Customized cost-saving solutions for phone, internet, TV, and security over a dedicated fiber optic connection for business and residential customers.