You may have heard of Fiber Optic Cable before. It’s what helps provide your home or business with an internet connection, but how exactly does it work?

To put it simply, fiber optic harnesses the power of light. That might sound fantastical, but it’s the truth. Fiber optic wire is extremely thin, as thin as one of the hairs on your head. It is through this wire that light pulses are inlaid. These light pulses receive and transmit signals through the wire, which provides you with your internet services.

This is very different from copper wire, which instead is much larger and receives electrical signals instead of light ones. But while copper is the more traditional and widely used, fiber optic has improved on it in many ways. For one thing, fiber optic can’t receive electromagnetic inference, since there is no reliance on electricity. In addition, the signal received by fiber optic won’t degrade as quickly as it would in copper. These reasons, among many others, is why so many ISPs, including Empire, are making the switch to fiber optic.

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I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.

- Sidney P., Hornell, NY
Young Woman Smiling

When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service… Can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…

- Steve A.

Fiber connectivity is amazing, and so are the folks who brought it to my house, and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.

- Jason T., Big Flats, NY
Happy Fiber Customer

I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

- Joe C., Hunt Hollow Ski Club, Naples, NY
Hunt Hollow Ski Club, Naples, NY

We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed that they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…

- Veda M., Elmira, NY
Happy Fiber Customer

They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.

- Eric M., Corning, NY
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