Who is Empire Access?

Empire Access is one of the leading telecommunication providers in the Northeastern United States, with a fast growing network stretching from upstate New York to Pennsylvania. The company was founded in 1896 as a single telephone line. Empire has since grown tremendously and offers a variety of services to its customers.

Not only is Empire Access the fastest Internet Service Provider (ISP) in the northeast (PC Mag), we also offer many other essential services. Empire Access’ streaming and TV services provide customers with a plethora of channels, as well as home DVR capabilities. Phone services are available to residents, as well as providing a seamless office experience with hosted phone systems. Security services are also available to customers, including video monitoring and remote appliance control.

Empire Access is always looking to the future. We offer the latest in fiber optic technology, bringing bigger and faster advancement to customers. More recently, Empire Access has begun a massive expansion into Scranton, PA, with over 120 miles of fiber optic. That isn’t to say existing customers are left behind. Empire Access’ renowned 24/7/365 customer service ensures that no matter what happens, customers will always have their needs fulfilled should you have any questions.

Beat the Heat with Fiber Gaming

The Ultimate Upgrade for the Serious Player As the relentless summer sun beats down, there’s no better escape than the cool haven of your room. The air conditioner hums in the background, setting the perfect atmosphere for a long gaming session. It’s a familiar scene: the atmosphere is thick with anticipation. You’re deep in the […]

Ace your Connection: Why Fiber is the Best Back-to-School Upgrade

Gear up for back-to-school season with the first part of our three-part series dedicated to upgrading your internet experience. In an increasingly digital world, your choice of internet service is as critical as picking the perfect backpack. Our series will focus on the benefits of fiber internet over traditional cable internet, looking at aspects like […]

Watch Out for Scammers

In today’s digital age, scams and fraudulent activities have become increasingly sophisticated and prevalent. From phishing emails to fake online stores, scammers are constantly finding new ways to deceive unsuspecting victims. As consumers, it’s crucial to be vigilant and well-informed to protect ourselves from falling into their traps. Spotting the Red Flags Unauthorized Use of […]

No. 1 Fastest Internet in the Northeast

Empire Access named fastest internet in the Northeast for 2022 by PC MAG!

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We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…

- Veda M., Elmira, NY

When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service … can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…

- Steve A.

Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.

- Jason T., Big Flats, NY

I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.

- Sidney P., Hornell, NY

I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

- Joe C., Hunt Hollow Ski Club, Naples, NY