How do I setup my voicemail?

Some customers may be asked to provide their voicemail box number. This is your 10-digit telephone number.

The default password is 0000.

To send calls to voicemail when your telephone line is busy, press *90, listen for stutter dial tone then press *11, wait for voicemail to answer and then hang up.
To send unanswered calls to voicemail, don’t answer the telephone. Press *92 and wait for stutter dial tone. Then, press 4*11, wait for voicemail to answer and then hang up. NOTE: The 4 stands for the number of times your telephone will ring before voicemail answers. It can be set from 2-8. Just replace the number you want for the 4.
To change your password, record your name, add a customer greeting, or change personal options, press 4 and follow the directions.

Learn more about setting up and accessing your voicemail via our instruction guide.

The Top 10 Reasons To Have Fiber Internet For Your Business

group of professionals working together at a table with a laptop

Stop losing productivity to slow connections. Fiber internet is the essential upgrade your operations need. Discover the top ten reasons to switch to fiber internet for business, including unmatched speed, reliability, and the competitive edge provided by the Empire Access Business Advantage.

Empire Access Fiber Internet for Your Home: How It Works and How It’s Installed

Hands of a man installing fiber at someone's home

Fiber is the ultimate upgrade for your home network. Learn exactly how Empire Access fiber internet works, the simple, step-by-step residential installation process, and how to check availability at your address.

How Much Bandwidth Do I Need for Streaming?

a man and woman are sitting on the couch watching tv

Confused about streaming quality? Learn exactly how much bandwidth (in Mbps) you need for flawless SD, HD, and 4K Ultra HD streaming, plus why fiber internet is the ultimate solution for multiple devices.