If I transfer my existing landline phone service to Empire Access, do I have to change my number?

When getting phone service you can keep your old phone number.

Recent Articles

Setting Up Your Empire Access Customer Portal Account

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Our e-commerce portal makes managing your plan easy. Never worry again about missing a payment, keeping track of your payment history, creating a trouble ticket, and more. The best part is, signing up is so easy! *Please note: Log in to the Empire Access Customer Portal is available after your first billing statement To sign […]

Empire Access Announces Exciting Partnership with the Scranton/Wilkes-Barre RailRiders

A man in a suit stands smiling next to a person in a blue and yellow bear mascot costume wearing a pinstriped jersey with the number 13. They are indoors, with colorful balloons and a business sign in the background.

Scranton, PA, April 10, 2025 – Empire Access, a leading provider of fiber internet to northern Pennsylvania and southern New York, is thrilled to announce a new partnership with the Scranton/Wilkes-Barre RailRiders, the Triple-A affiliate of the New York Yankees. This collaboration is poised to bring exciting experiences to RailRiders fans and the Scranton/Wilkes-Barre community, […]

Connecting Erie: How Empire Access is Transforming Local Broadband

Aerial view of a coastal city with Fiber Internet in Erie, showcasing modern and historical buildings, a sports field in the foreground, tree-lined streets, and a bustling harbor with boats. The backdrop reveals a vast body of water and distant land on the horizon.

Erie, Pennsylvania, a vibrant city with a rich history, is embracing fiber optic Internet to support its residents and local businesses. Broadband Internet has rapidly become an essential service in today’s digital age, significantly impacting communities by enhancing connectivity, driving economic growth, and improving quality of life. Understanding the importance of reliable Internet access is […]

Award-Winning Internet Service Provider

Empire Access continues to win accolades for our unwavering commitment to excellence.

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When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service … can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…

- Steve A.

I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

- Joe C., Hunt Hollow Ski Club, Naples, NY

I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.

- Sidney P., Hornell, NY

Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.

- Jason T., Big Flats, NY

They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.

- Eric M., Corning, NY

We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…

- Veda M., Elmira, NY

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