Empire Access Switches to Online Directory

We are thrilled to share the news of our latest development – the launch of our digital directory for all the communities we serve. This exciting new platform is now available online at https://www.empireaccess.com/directory/, and it includes both business and residential listings, just like the printed version. The transition to an online directory provides our […]

Connectivity With a Purpose

Much has changed from when we started delivering telephone service to our community in 1896. And we’ll keep evolving with the times as we now provide fiber optic internet, phone services, tv, and more to our residential and business customers. One thing that will stay the same is who we are and what we believe […]

Holiday Retail Connectivity

It’s that time of year again, and retail storefronts have transformed into hustling hubs of activity as shoppers hunt for the perfect holiday gifts to give their loved ones. That means no slow days for brick-and-mortar operations and e-commerce merchants from mid-November through the end of the year. Holiday retail soared to $936.3 billion according […]

Getting to Know the Empire Access Team

Meet Michelle Bourdette Delivering help where help is needed — that’s what customer service is all about. It’s also part of the job Michelle finds most rewarding. What about it is so fulfilling to her? Knowing she’s doing something that’s making a difference in the lives of customers. As of this October, Michelle has been […]

Giving Thanks for The Things That Matter

The Big and Little Things We’re Thankful For The leaves are ablaze with vibrant autumn colors, there’s a cool crispness in the air, and warm layers and cozy clothes have emerged from hibernation. As we move into a season of change and transition, we’re taking time to pause and reflect on the things that matter […]

Empire Access Wins Best of the Twin Tiers for Internet, Satellite, and Cable!

We are thrilled to announce that Empire Access has been awarded the coveted title of “Best of the Twin Tiers” for Internet, Satellite, and Cable services. This prestigious accolade wouldn’t have been possible without the incredible support of our valued customers and the community. We extend our heartfelt thanks to everyone who voted for us […]

Empire Access Wins FLX Finest Award!

Empire Access has added another feather to its cap by winning the FLX Finest Award. This accolade is a testament to our unwavering commitment to excellence and its dedication to serving the Finger Lakes region with top-notch telecommunications services. The FLX Finest Awards, which celebrate outstanding businesses and organizations in the Finger Lakes region of […]

Award-Winning Internet Service Provider

Empire Access continues to win accolades for our unwavering commitment to excellence.

I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.

- Sidney P., Hornell, NY
Young Woman Smiling

We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…

- Veda M., Elmira, NY
Happy Fiber Customer

I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

- Joe C., Hunt Hollow Ski Club, Naples, NY
Hunt Hollow Ski Club, Naples, NY

When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service … can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…

- Steve A.

Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.

- Jason T., Big Flats, NY
Happy Fiber Customer

They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.

- Eric M., Corning, NY
Smiling Man

Get started with Empire Access

Customized cost-saving solutions for phone, internet, TV, and security over a dedicated fiber optic connection for business and residential customers.