Benefits of Hosted Phones

Businesses today have a ton to handle! Among these many needs are a phone system. Communication between customers, and even between employees, is vital to ensuring a well-oiled machine. While very necessary, setting up a phone system can be costly and require high maintenance. Thankfully, there is an alternative option: A hosted phone system.

While a typical phone system would be managed by the company using it, a hosted phone system is instead managed by a third-party. This provides a host of opportunities for a business. For one thing, the system is far easier to install. It’s also much more cost effective, as there doesn’t need to be external devices that are typically needed in a phone system. That’s because a hosted phone service relies entirely on an internet connection.

Typically, the hosted phone provider is also the provider of a business’ internet, meaning that the connection is extremely stable. Not only this but being over the internet allows for far greater flexibility in where calls can be hosted. On a hosted phone network, you aren’t restricted to just calling over a phone. Calls can be hosted on a laptop or a desktop on top of typical phones. This also means than such a flexible system can scale as a company grows, far easier than if it was a typical wired system.

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Gigabit-speed internet and service suite goes live for local residents and businesses Scranton, PA, October 26, 2023 – Empire Access, a Northeast fiber-based internet service provider, announces the official launch of its comprehensive portfolio of high speed internet services serving the Scranton, Pennsylvania, market as the company advances towards the completion of its phase one […]

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In today’s digital age, internet speeds have become a fundamental part of our daily lives. But when it comes to choosing an internet service provider, the conversation often revolves around the symmetry of speeds – the idea that upload and download rates should be equal. At Empire Access, we offer a different approach. Our internet […]

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In our modern world, Wi-Fi has become an essential part of our daily lives, connecting us to the digital universe. But like any technology, Wi-Fi, and networking devices such as AirTies can sometimes encounter issues that disrupt our online experiences. Fret not! In this blog, we’ll guide you through some basic troubleshooting steps to help […]

No. 1 Fastest Internet in the Northeast

Empire Access named fastest internet in the Northeast for 2022 by PC MAG!

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I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.

- Sidney P., Hornell, NY

We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…

- Veda M., Elmira, NY

They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.

- Eric M., Corning, NY

I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

- Joe C., Hunt Hollow Ski Club, Naples, NY

When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service … can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…

- Steve A.

Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.

- Jason T., Big Flats, NY