Businesses today have a ton to handle! Among these many needs are a phone system. Communication between customers, and even between employees, is vital to ensuring a well-oiled machine. While very necessary, setting up a phone system can be costly and require high maintenance. Thankfully, there is an alternative option: A hosted phone system.

While a typical phone system would be managed by the company using it, a hosted phone system is instead managed by a third-party. This provides a host of opportunities for a business. For one thing, the system is far easier to install. It’s also much more cost effective, as there doesn’t need to be external devices that are typically needed in a phone system. That’s because a hosted phone service relies entirely on an internet connection.

Typically, the hosted phone provider is also the provider of a business’ internet, meaning that the connection is extremely stable. Not only this but being over the internet allows for far greater flexibility in where calls can be hosted. On a hosted phone network, you aren’t restricted to just calling over a phone. Calls can be hosted on a laptop or a desktop on top of typical phones. This also means than such a flexible system can scale as a company grows, far easier than if it was a typical wired system.

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They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.

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I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

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