Good connections start with good leadership.

Founded in 1896 on a single phone line, Empire Access has experienced success beyond anything our predecessors could have imagined. It wasn’t luck that brought us here, but an unwavering commitment to delivering superior service to our customers.  

That dedication is reflected in our leadership team, who live and work in the communities we serve. And like every member of the Empire Access family, going above and beyond for our friends and neighbors is their top priority.

Executive Team

From left to right:  
Kevin Dickens (COO), Jim Baase (CEO), Russ Eliason (CFO) 

Senior Team

From left to right: 
Bob VanDelinder (VP of Sales), Bill Doran (VP of Service Delivery), Joe Gottwald (VP of Network Operations), Kevin Dickens (COO), Eric Finnemore (Director of Outside Plant Engineering), Jessica Tanney (Manager of Marketing), Dave Kalbfus (Director of Field Operations) 

Award-Winning Internet Service Provider

Empire Access continues to win accolades for our unwavering commitment to excellence.

When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service … can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…

- Steve A.

I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

- Joe C., Hunt Hollow Ski Club, Naples, NY
Hunt Hollow Ski Club, Naples, NY

I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.

- Sidney P., Hornell, NY
Young Woman Smiling

Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.

- Jason T., Big Flats, NY
Happy Fiber Customer

They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.

- Eric M., Corning, NY
Smiling Man

We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…

- Veda M., Elmira, NY
Happy Fiber Customer

Get started with Empire Access

Customized cost-saving solutions for phone, internet, TV, and security over a dedicated fiber optic connection.

Online pricing is available to residential customers only.