A Better Connection Starts at the Local Level
It’s no secret — reliable internet connection is a necessity. Whether you’re working remotely, unwinding after a long week with an all-day streaming marathon, competing in a massively online gaming session, or connecting with loved ones over a video call, seamless online experiences start with the right internet service. With so many options, it can […]
Be Aware of Phone Scams: A Message from Empire Access
We wanted to take a moment to address an important issue that has recently come to our attention. Phone scams are targeting our customers. One of our customers received a suspicious call claiming to be from Empire Access. The customer reported that the caller, who had a foreign accent, stated that they needed to perform […]
Celebrate Earth Day with Empire Access: Embrace E-Billing for a Greener Future
As we prepare to celebrate Earth Day, it’s essential to reflect on the impact we each have on the environment and how we can collectively make a difference. At Empire Access, we’re committed to sustainability and empowering our customers to join us in protecting our planet. One simple yet powerful way you can contribute to […]
Empowering Rural Businesses with Fiber Internet
Access to reliable and high-speed internet has become a necessity for businesses to thrive in today’s digitally reliant world. Rural areas often face challenges with connectivity and may lack access to the transformative internet solutions used in metropolitan areas. These solutions are especially valuable for businesses struggling to keep up with the demands of the […]
The Power of Symmetrical Speeds: Empowering Internet Users Everywhere
In an era where connectivity is paramount to daily life, the announcement of symmetrical speeds by Empire Access marks a significant leap forward for both residential and business customers. The move to offer a minimum of 500 Megabits per second (Mbps) with symmetrical 1 Gigabit speeds demonstrate Empire Access’ commitment to delivering unparalleled internet performance […]
Empire Access Switches to Online Directory
We are thrilled to share the news of our latest development – the launch of our online directory for all the communities we serve. This exciting new platform is now available online at https://empireaccess.wpenginepowered.com/directory/. It includes both business and residential listings, just like the printed version. The transition to an online directory provides our customers […]
Empire Access Wins Awards
Empire Access is renowned for two things: going above and beyond for our customers and delivering high-speed internet service. Doing things differently is not only good for business but also for the places we serve and the places we live. We’ve earned recognition for our approach, but none of the success we’ve enjoyed since 1896 would be possible without our customers.
Connectivity With a Purpose
Much has changed from when we started delivering telephone service to our community in 1896. Therefore, we’ll keep evolving with the times. We now provide fiber optic internet, phone services, tv, and more to our residential and business customers. One thing that will stay the same is who we are and what we believe our […]
Holiday Retail Connectivity
It’s that time of year again, retail storefronts have transformed into hustling hubs of activity as shoppers hunt for the perfect holiday gifts to give their loved ones. That means no slow days for brick-and-mortar operations and e-commerce merchants from mid-November through the end of the year. Holiday retail soared to $936.3 billion according to […]
Getting to Know the Empire Access Team
Meet Michelle Bourdette Delivering help where help is needed — that’s what customer service is all about. It’s also part of the job Michelle finds most rewarding. What about it is so fulfilling to her? Knowing she’s doing something that’s making a difference in the lives of customers. As of this October, Michelle has been […]
Award-Winning Internet Service Provider
Empire Access continues to win accolades for our unwavering commitment to excellence.
When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service … can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…
I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…
I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.
Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.
They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.
We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…
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Customized cost-saving solutions for internet, phone, TV, and security over a 100% fiber connection.
Online pricing is available to residential customers only.